Sales Learning Specialist

HD Supply Management, LLC (USA); New Braunfels (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

HD Supply Designs and develops employee learning programs aligned with organizational goals and training needs. It conducts assessments to identify development needs and recommends new training methods to improve performance across audiences from executives to individual contributors.

The role focuses on creating scalable training solutions, measuring outcomes, and partnering with leadership to ensure learning translates into improved on-the-job performance.

Qualifications

• 3 years of experience in sales learning delivery and meeting facilitation.
• 2+ years of selling experience.
• Bachelor’s degree in business administration or equivalent experience.

Responsibilities

• Designs and maintains learning programs.
• Tracks employee performance and training outcomes.
• Conducts needs analyses and translates business requirements into training needs.
• Determines scope, audience, timing, delivery method, and resources for trainings.
• Partners with leadership to identify process trends for consistency.
• Ensures transfer of learned knowledge to the job.
• Reviews and updates trainings and SOPs.
• Delivers learning communications (newsletters, updates, announcements).
• Creates development standards, processes, and templates for quality materials.

Education

BS/BA in related discipline

Bachelor's degree in business administration or equivalent experience

Job description

Preferred Qualifications

3 years of experience in sales learning delivery and meeting facilitation including utilization of various adult learning theory methods such as classroom, virtual, eLearning and the ADDIE process. 2+ years of selling experience Demonstrated success in both content development and delivery for a wide range of audiences from executive to individual contributor in topic areas including but not limited to leadership, business, and professional skills. Bachelor's degree in business administration or equivalent experience

Job Summary

Designs and develops employee learning programs in alignment with organizational goals and training needs. Conducts assessments and analyses to identify new development needs and recommend new training methods.

Major Tasks, Responsibilities, and Key Accountabilities

• Manages the design, development, implementation, and maintenance of learning programs.
• Tracks employee performance and measures training outcomes.
• Conducts needs analyses and translates business requirements into defined training needs.
• Determines the scope, audience, timing, delivery method, and resource requirements for trainings.
• Partners with leadership to identify process trends that support associates and drive organizational consistency.
• Works with associates and managers to ensure that learned knowledge and skills are transferred to the job.
• Reviews, edits, and maintains trainings, standard operating procedures, job aids, and other strategic tools and resources.
• Delivers learning communications, including monthly newsletters, process updates, and technology announcements.
• Creates development standards, processes, and templates to produce consistent and quality instructional materials.
• Participates in associate trainings as needed.

Nature and Scope

Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data. Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process. May provide general guidance/direction to or train junior level support or professional personnel.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typical requires overnight travel 5% to 20% of the time.

Education and Experience

Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

About Us

At HD Supply, we believe that our core purpose is to improve our associates’ lives and equip them with the tools needed to provide exceptional customer experiences every day. As one of the largest industrial distributors in North America, we enable our customers’ success by consistently delivering what they need, where and when they need it. HD Supply has more than 80 years of experience supporting our customers with leadership positions in the maintenance, repair and operations (MRO). With 44 distribution centers spread across 25 states and two Canadian provinces, HD Supply provides an expansive offering of approximately 200,000 SKUs featuring high-quality, name-brand and proprietary products - all at competitive prices. Combine this with our industry-leading, value-add services - including localized jobsite delivery, will-call and direct-ship options, diversified logistics and innovative solutions - and you can see why our more than 300,000 customers continue to trust HD Supply as their first choice supplier for getting the job done.