Sales Lead & Team Coach — Elevate Customer Experience

Knitwell Group; State College (Centre County); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking a Sales Lead at Store 1649-Colonnade at State-ANN-State College, PA 16803 to help deliver personalized customer experiences and guide associates. You will collaborate with the Store Manager to be ready to step in as manager when needed and to uphold brand standards.

The role emphasizes leading a highly engaged team, coaching, and driving a seamless omnichannel shopping experience while maintaining exceptional store visuals and operations.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system operation

Communication & coaching

Flexible availability

Initiative & decisions

Organization & delegation

Tools

Point-of-Sale (POS) system

Job description

LOFT is seeking a Sales Lead at Store 1649-Colonnade at State-ANN-State College, PA 16803 to help deliver personalized customer experiences and guide associates. You will collaborate with the Store Manager to be ready to step in as manager when needed and to uphold brand standards.

The role emphasizes leading a highly engaged team, coaching, and driving a seamless omnichannel shopping experience while maintaining exceptional store visuals and operations.