Sales Lead (Supervisor/Key Carrier Position - Part Time) - Phoenix Premium Outlets

Cole Haan; Chandler (AZ); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Cole Haan is seeking a Support Store Manager and Assistant Store Manager to drive store operations, brand initiatives, and talent development. You will help execute revenue-building strategies while maintaining a world-class shopping experience focused on Exceptional Brand Selling and Concierge Service.

You will assist leadership in achieving store and financial goals, ensure policy compliance, and support loss prevention, merchandising, and reporting efforts in a fast-paced environment.

Qualifications

• 2 years retail experience; footwear preferred.
• Able to work a flexible schedule including nights, weekends, and holidays.
• Excellent verbal and written communication; strong time management.

Responsabilités

• Support Store Manager and Assistant Store Manager in achieving sales goals and objectives.
• Assist staff to exceed individual and store goals.
• Deliver world class shopping experience through Extraordinary Brand Selling and Service Culture.
• Maintain compliance with policies, loss prevention, and weekly reports.
• Monitor visual merchandising and brand standards; liaise with corporate partners.

Connaissances

Retail experience

Customer service

Brand selling

Loss prevention

Inventory control

Team leadership

Communication

POS systems

MS Office

Physical stamina

Time management

Outils

POS systems

Handheld devices

MS Office

Description du poste

Support Store Manager and Assistant Store Manager in the implementation of initiatives and achievement of goals and objectives, with a focus Operations, Brand and Talent. Ensure consistent implementation of store responsibilities including day to day store operations.

• Achieve/Exceed personal and store sales goals and performance metrics through the implementation of revenue building strategies.
• Assist staff to exceed individual and store goals.
• Assist leadership team and sales staff to provide a world class shopping experience through the effective execution of Extraordinary Brand Selling and Service Culture and Concierge Program by establishing a client base, staying connected to customer needs, anticipating customer changes, and meeting customer challenges.
• Supports the Store Manager and Assistant Store Manager in the achievement of all financial and operational objectives with regards to expense control, Loss Prevention audits/checklists, and weekly reports.
• Monitor and maintain compliance of all company policies and procedures, including all local, state and federal employment laws to make sound business decisions and communicate/educate all staff members.
• Partners with the Store Manager and Assistant Store Manager on the implementation of visual merchandising directives and maintains standards consistent with company brand strategies.
• Communicates with Store Manager, Assistant Store Manager and/or directly to Corporate partners regarding product mix, trends and needs.
• Holds store keys and regularly participates in store opening and closing functions.
• Candidates must be at least 18 years of age
• 2 years retail experience. Specialty and or footwear retail preferred.
• Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include nights, weekends, and holidays based on business needs.
• Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
• Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office and other solutions.
• Excellent verbal and written communication, delegation follow-up and time management skills.
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively with others in a team-oriented environment and provide excellent customer service
• Ability to lift, push, and pull up to 25-50 pounds occasionally
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled