Sales Lead

Cole Haan; Vacaville (CA); On-site; USD 20,664 - 34,440; Part time

Job summary

A retail company in Vacaville, CA is looking for a part-time support role in retail operations. This position involves assisting the Store Manager and staff in achieving sales goals, maintaining compliance with company policies, and providing an exceptional shopping experience. Candidates should have at least 2 years of retail experience, preferably in footwear, and be willing to work flexible hours, including nights and weekends. Strong communication and teamwork skills are essential for success in this role.

Qualifications

• 2 years of retail experience, preferably in specialty or footwear retail.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Strong customer service skills and ability to accomplish tasks in a fast-paced environment.

Responsibilities

• Support Store Manager in achieving financial and operational objectives.
• Ensure compliance with company policies and procedures.
• Assist staff in meeting sales goals and deliver an exceptional shopping experience.

Skills

Retail Operations knowledge

Customer service

Verbal and written communication

Time management

Teamwork

Tools

POS systems

Microsoft Office

Job description

Support Store Manager and Assistant Store Manager in the implementation of initiatives and achievement of goals and objectives, with a focus Operations, Brand and Talent. Ensure consistent implementation of store responsibilities including day to day store operations.

• Achieve/Exceed personal and store sales goals and performance metrics through the implementation of revenue building strategies.
• Assist staff to exceed individual and store goals.
• Assist leadership team and sales staff to provide a world class shopping experience through the effective execution of Extraordinary Brand Selling and Service Culture and Concierge Program by establishing a client base, staying connected to customer needs, anticipating customer changes, and meeting customer challenges.
• Supports the Store Manager and Assistant Store Manager in the achievement of all financial and operational objectives with regards to expense control, Loss Prevention audits/checklists, and weekly reports.
• Monitor and maintain compliance of all company policies and procedures, including all local, state and federal employment laws to make sound business decisions and communicate/educate all staff members.
• Partners with the Store Manager and Assistant Store Manager on the implementation of visual merchandising directives and maintains standards consistent with company brand strategies.
• Communicates with Store Manager, Assistant Store Manager and/or directly to Corporate partners regarding product mix, trends and needs.
• Holds store keys and regularly participates in store opening and closing functions.
• Candidates must be at least 16 years of age
• 2 years retail experience. Specialty and or footwear retail preferred.
• Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include nights, weekends, and holidays based on business needs.
• Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
• Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office and other solutions.
• Excellent verbal and written communication, delegation follow-up and time management skills.
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively with others in a team-oriented environment and provide excellent customer service
• Ability to lift, push, and pull up to 25-50 pounds occasionally
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Seniority level: Mid-Senior level

Employment type: Part-time

Job function: Sales and Business Development

Industries: Retail