Sales Lead: Elevate Teams & Customer Experience

knitwellgroup; Wilmington (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development

Community impact through partnerships

Job summary

Lane Bryant in Wilmington, NC is seeking a Sales Lead to create an engaging environment for customers and associates. You’ll partner with the Store Manager to execute daily action plans and steer operations, appearance, and training to reach the team’s potential.

With 1-3 years retail experience and a passion for styling, you’ll guide the team, support onboarding, and uphold brand guidelines while driving store results in a collaborative, inclusive setting.

Qualifications

• 1–3 years retail experience.
• High school diploma or equivalent.
• Passion for styling and working with people.
• Flexible availability – including evenings, weekends, and holidays.
• Ability to read, write and communicate in English.
• Proficient with technology and store systems.

Responsibilities

• Welcome customers and engage with them to understand needs.
• Share knowledge of products to outfit and inspire customers.
• Empower team to exceed customer expectations through selling model.
• Help store leaders execute daily operational plans.
• Motivate and coach associates to improve performance.
• Drive store results by identifying opportunities with leaders.
• Assess daily schedules to maximize productivity and payroll alignment.
• Share daily communications with store teams and prioritise tasks.
• Support onboarding of new associates and uphold brand guidelines.

Skills

Customer service

Leadership

Communication

Flexibility

Tech savvy

Education

High school diploma

Tools

POS systems

Job description

Lane Bryant in Wilmington, NC is seeking a Sales Lead to create an engaging environment for customers and associates. You’ll partner with the Store Manager to execute daily action plans and steer operations, appearance, and training to reach the team’s potential.

With 1-3 years retail experience and a passion for styling, you’ll guide the team, support onboarding, and uphold brand guidelines while driving store results in a collaborative, inclusive setting.