Sales Lead: Elevate Customer Experience & Team Growth

N23 Premium Brands Opco LLC; Merrimack (NH); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development across brands

Community impact through philanthropic

Job summary

KnitWell Group is seeking a Sales Lead for Store 2219 in Merrimack, NH. You’ll model personalized customer experiences, support store leaders, and guide associates to deliver outstanding service.

You’ll help maintain brand standards, drive a profitable, customer-focused environment, and be prepared to step in as manager when needed. Evening, weekend, and holiday availability is expected.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability—including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Represent the brand by modeling personalized customer experiences.
• Assist store leaders with onboarding and developing a highly engaged team.
• Support an inclusive store environment for associates.
• Uphold visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to staff.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS proficiency

Communication & coaching

Flexible availability

Initiative

Organization & delegation

Tools

POS software

Job description

KnitWell Group is seeking a Sales Lead for Store 2219 in Merrimack, NH. You’ll model personalized customer experiences, support store leaders, and guide associates to deliver outstanding service.

You’ll help maintain brand standards, drive a profitable, customer-focused environment, and be prepared to step in as manager when needed. Evening, weekend, and holiday availability is expected.