Sales Lead - Elevate Customer Experience & Team Growth

Ann-Taylor-04806202; Lee (MA); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

Ann Taylor is seeking a Sales Lead at Store 1286-Lee Premium Outlets in Lee, MA to deliver personalized customer experiences and support associates. You will collaborate with the Store Manager to step in as manager when needed and uphold brand standards in a fast-paced retail environment.

The role requires strong communication, coaching skills, and flexible availability, with a focus on driving a customer-centric, omnichannel experience.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an engaged team.
• Support an inclusive store environment for associates.
• Uphold high visual and operational standards and focus on the customer.
• Provide feedback and coaching to help associates excel in customer interactions.

Skills

Customer service

Coaching

Time management

Team collaboration

Tools

Point-of-sale system

Job description

Ann Taylor is seeking a Sales Lead at Store 1286-Lee Premium Outlets in Lee, MA to deliver personalized customer experiences and support associates. You will collaborate with the Store Manager to step in as manager when needed and uphold brand standards in a fast-paced retail environment.

The role requires strong communication, coaching skills, and flexible availability, with a focus on driving a customer-centric, omnichannel experience.