Sales Lead: Elevate Customer Experience & Team Growth

Ann Taylor; Jacksonville (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and careerAdv

Community impact partnerships

Job summary

Ann Taylor in Jacksonville, FL is seeking a Sales Lead to partner with the Store Manager and coach a team to deliver exceptional customer experiences. You will model brand standards, support onboarding, and help drive sales while maintaining store operations.

The role emphasizes leadership, communication, and a customer-focused omnichannel approach. Ideal candidates bring 6 months of retail sales experience, management exposure, POS tech proficiency, and flexible availability including evenings,

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – evenings, weekends, and holidays.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Provide in-the-moment feedback and coaching to associates.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on priorities and promotions and provide customers with a seamless omnichannel shopping experience.

Skills

Retail sales

Management experience

POS system

Communication & coaching

Flexibility

Tools

POS system

Job description

Ann Taylor in Jacksonville, FL is seeking a Sales Lead to partner with the Store Manager and coach a team to deliver exceptional customer experiences. You will model brand standards, support onboarding, and help drive sales while maintaining store operations.

The role emphasizes leadership, communication, and a customer-focused omnichannel approach. Ideal candidates bring 6 months of retail sales experience, management exposure, POS tech proficiency, and flexible availability including evenings,