Sales Lead — Elevate Customer Experience & Team Growth

knitwellgroup; Anthem (AZ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community involvement

Job summary

Ann Taylor is seeking a Sales Lead in Anthem, AZ to champion personalized customer experiences and mentor associates. Partner with the Store Manager to master store operations and step in as manager when needed, while upholding brand standards and driving a customer-first environment.

The role emphasizes leadership, coaching, and flexibility to work evenings, weekends, and holidays to support store goals and brand priorities.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Customer service

Communication

Tools

POS system

Job description

Ann Taylor is seeking a Sales Lead in Anthem, AZ to champion personalized customer experiences and mentor associates. Partner with the Store Manager to master store operations and step in as manager when needed, while upholding brand standards and driving a customer-first environment.

The role emphasizes leadership, coaching, and flexibility to work evenings, weekends, and holidays to support store goals and brand priorities.