Sales Lead: Elevate Customer Experience & Develop High-Performing Teams

Altra Running; Lehi (UT); On-site; USD 17,000 - 26,000; Part time

Job summary

Altra Running is seeking a Sales Lead to support the store leadership team and deliver an abets-in-class customer experience. You will coach associates, drive profitability, and ensure operational excellence in merchandising and store standards.

Ideal candidates have 1+ years of retail leadership, a high school diploma, and comfort with retail software. This part-time/internship role offers $16.00–$19.66 per hour with incentive potential.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high‑performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution‑oriented and flexible in a fast‑paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer‑centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Skills

Customer engagement

Coaching

Team leadership

Communication

Independent worker

Physical stamina

Education

High School Diploma or equivalent

Tools

Retail software tools

Job description

Altra Running is seeking a Sales Lead to support the store leadership team and deliver an abets-in-class customer experience. You will coach associates, drive profitability, and ensure operational excellence in merchandising and store standards.

Ideal candidates have 1+ years of retail leadership, a high school diploma, and comfort with retail software. This part-time/internship role offers $16.00–$19.66 per hour with incentive potential.