Sales Lead — Elevate Customer Experience & Coaching

Ann-Taylor-04806202; Bluffton (SC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group, operator of Ann Taylor stores, seeks a Sales Lead for Store 1280-Hilton Head Outlets-ANN-Bluffton, SC 29910. You will model personalized customer experiences, guide associates, and help uphold brand standards while driving sales and service excellence.

Responsibilities include onboarding and developing a highly engaged team, fostering an inclusive store culture, coaching staff, and ensuring a seamless omnichannel experience through available tools and processes.

Qualifications

• 6–months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

Communication & coaching

Flexible availability

Decision making

Organizing & prioritizing

Tools

POS system

Job description

KnitWell Group, operator of Ann Taylor stores, seeks a Sales Lead for Store 1280-Hilton Head Outlets-ANN-Bluffton, SC 29910. You will model personalized customer experiences, guide associates, and help uphold brand standards while driving sales and service excellence.

Responsibilities include onboarding and developing a highly engaged team, fostering an inclusive store culture, coaching staff, and ensuring a seamless omnichannel experience through available tools and processes.