Sales Lead: Elevate Customer Experience & Coach Team

knitwellgroup; Rockville (MD); On-site; USD 26,000 - 33,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor in Rockville, MD is seeking a Sales Lead to guide a store team and deliver personalized customer experiences. You will collaborate with the Store Manager to train and support associates, while upholding high visual and service standards and driving profitable sales.

You bring retail experience, leadership, and strong communication skills, with flexible availability for evenings, weekends and holidays. This role offers growth through professional development and brand empowerment.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Proficiency with a point-of-sale system.
• Strong communication and coaching skills.
• Flexible availability including evenings, weekends and holidays.
• Ability to organize, delegate, and prioritize to meet deadlines.

Responsibilities

• Represent the brand and deliver personalized customer experiences.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where everyone feels welcome.
• Uphold visual and operational standards while keeping the focus on the customer.
• Coach and provide in-the-moment feedback to associates.
• Collaborate with team to drive an omnichannel shopping experience.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Leadership

Communication coaching

Customer service

Flexibility

Decision making

Time management

Tools

Point-of-sale system

Job description

Ann Taylor in Rockville, MD is seeking a Sales Lead to guide a store team and deliver personalized customer experiences. You will collaborate with the Store Manager to train and support associates, while upholding high visual and service standards and driving profitable sales.

You bring retail experience, leadership, and strong communication skills, with flexible availability for evenings, weekends and holidays. This role offers growth through professional development and brand empowerment.