Sales Lead: Coach Teams & Elevate Customer Experience

LOFT; Saint Peters (MO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking a Sales Lead at Store 0843-Mid Rivers Mall in Saint Peters, MO, to partner with store leadership in delivering exceptional customer experiences and guiding associates. You’ll model brand standards, drive daily operations, and coach the team to maintain top performance and service quality.

You’ll contribute to a welcoming, inclusive environment, handle POS operations, and ensure alignment with promotions, inventories, and visual standards.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Proficient with technology and able to operate a point-of-sale system.
• Enjoys communicating and coaching others.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Able to organize, delegate, and prioritize assignments to meet deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system operation

Communication and coaching

Flexible availability

Decision making

Organization and delegation

Tools

POS system

Job description

LOFT is seeking a Sales Lead at Store 0843-Mid Rivers Mall in Saint Peters, MO, to partner with store leadership in delivering exceptional customer experiences and guiding associates. You’ll model brand standards, drive daily operations, and coach the team to maintain top performance and service quality.

You’ll contribute to a welcoming, inclusive environment, handle POS operations, and ensure alignment with promotions, inventories, and visual standards.