Store Sales Lead & Customer Experience Coach

Knitwell Group; Saint Peters (MO); On-site; USD 35,000 - 55,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Saint Peters, MO is seeking a Sales Lead to model exceptional customer experiences and guide associates. You’ll collaborate with the Store Manager to run store operations and develop your team while maintaining brand standards.

The role emphasizes coaching, omnichannel service, and flexible availability including evenings and weekends; prior retail experience and leadership potential are preferred.

Qualifications

• Retail sales experience preferred.
• Management experience preferred.
• Comfort with coaching and developing others.
• Ability to communicate effectively with customers and team members.
• Flexible availability including evenings, weekends, and holidays.
• Proactive decision making and prioritization skills.
• Organize, delegate, and stay on top of deadlines.

Responsibilities

• Represent the LOFT brand and deliver personalized customer experiences.
• Assist store leaders with onboarding and developing an engaged team.
• Support an inclusive store environment where everyone feels welcome.
• Maintain high visual and operational standards focused on the customer.
• Use tools to support a customer-focused team and profitable business.
• Provide timely feedback and coaching to bring out best in each associate.
• Build productive relationships by sharing ideas with the team.
• Stay informed on priorities and promotions to enable seamless omnichannel shopping.

Skills

Retail sales experience

Management experience

Customer service orientation

Coaching skills

Flexibility

Initiative

Time management & prioritization

Tools

POS system

Job description

LOFT in Saint Peters, MO is seeking a Sales Lead to model exceptional customer experiences and guide associates. You’ll collaborate with the Store Manager to run store operations and develop your team while maintaining brand standards.

The role emphasizes coaching, omnichannel service, and flexible availability including evenings and weekends; prior retail experience and leadership potential are preferred.