Sales Lead

JotForm Inc; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

A retail company in Nashville is seeking a passionate Sales Lead (keyholder) to oversee store operations and team leadership at their location. The successful candidate will enhance customer experiences, implement sales strategies, and motivate the team. Ideal candidates should possess strong communication skills, a flair for creativity, and a commitment to the brand's unique spirit. This role promises an engaging atmosphere where sales goals are met through exceptional service and collaboration.

Qualifications

• Passionate about unique style and small business.
• Ability to lead and train a team.
• Strong customer service and communication skills.

Responsibilities

• Oversee daily retail operations.
• Initiate authentic client connections post-sale.
• Create a fun and smooth customer experience.
• Motivate the team to meet and exceed sales goals.
• Assist on special events and after-hours activities.

Skills

Client communication

Sales strategy implementation

Team leadership

Customer experience enhancement

Inventory management

Job description

We’re looking for a retail Sales Lead (keyholder) that’s passionate about supporting unique style, creative spirits and small business as well as being a Flea Style brand ambassador! This rockstar will support with leading our store and team in Downtown Nashville, Tennessee at the Arcade.

Daily Job Requirements Include:

• Positively represent Flea Style inside and outside the store
• Overseeing daily retail operations
• Implementing and training the team on growth strategies for sales
• Manage timely and accurate shipping + BOPIS orders
• Training stylist
• Coaching and developingsales floor procedures and policies
• Personal ongoing self-development and growth as an employee
• Open and close the store
• Knowledge and excitement for oursmall business
• Create a fun and smooth customer experience
• Motivate the team to meet and exceed sales goals
• Process inventory
• Point of sale whiz
• Style hats for customers in our Hat Bar, creating unique, one-of-a-kind pieces
• Loss prevention assistance
• Special events assistance
• Periodic after-hours event assistance

LIKE WE SAID, WE'RE LOOKING FOR A ROCK STAR!

We Also Expect the Following:

• Initiate authentic client connections post-sale through communication via social media, e-mail, hand‑written notes and phone calls daily and weekly
• Embody and represent the company culture on the sales floor while ensuring adherence to policies and procedures
• Maintain customer communication, data, appointments and sales tracking
• Assist on all aspects of the customer experience through fit sessions and meetings
• Contribute to in‑store meetings and walk‑throughs
• Communicate customer feedback
• Offer community resources and local recommendations for customers (ex. tailor, restaurants, dry cleaners, etc.)