Sales Lead

JotForm Inc; Dallas, Northern (TX, KY); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Flea Style is seeking a Retail Sales Lead (keyholder) for our Dallas Farmers Market store. You will oversee daily retail operations, coach the sales team, and ensure a memorable customer experience.

This role requires an energetic self-starter with a passion for small business and fashion, capable of opening/closing the store, managing inventory and coordinating events. Join us to help build a vibrant, customer-focused shopping environment.

Qualifications

• Represent Flea Style inside and outside the store.
• Overseeing daily retail operations.
• Developing and implementing growth strategies for sales and team.
• Manage timely and accurate shipping + BOPIS orders for online closet.
• Delegate responsibilities to sales staff.
• Coaching and developing sales floor procedures and policies.
• Personal ongoing self-development and personal growth as an employee.
• Open and/or close the store.
• Knowledge and excitement for our small business.
• Create a fun and smooth customer experience.
• Motivate the team to meet and exceed team’s sales goals.
• Process inventory.
• Point of sale whiz.
• Style hats for customers in our Hat Bar, creating unique, one-of-a-kind pieces.
• Loss prevention assistance
• Special events assistance
• Periodic after-hours event assistance

Responsibilities

• Positively represent Flea Style inside and outside the store.
• Overseeing daily retail operations.
• Developing and implementing growth strategies for sales and team.
• Manage timely and accurate shipping + BOPIS orders for online closet.
• Delegate responsibilities to sales staff.
• Coaching and developingsales floor procedures and policies.
• Open and/or close the store.
• Create a fun and smooth customer experience.

Job description

We’re looking for a retail Sales Lead (keyholder) that’s passionate about supporting unique style, creative spirits and small business as well as being a Flea Style brand ambassador! This rockstar will help manage ourDallas store located in the Dallas Farmers Market.

DAILY JOB REQUIREMENTS INCLUDE:

• Positively represent Flea Style inside and outside the store


• Overseeing daily retail operations


• Developing and implementing growth strategies for sales and team


• Manage timely and accurate shipping + BOPIS orders for online closet


• Delegate responsibilities to sales staff


• Coaching and developingsales floor procedures and policies


• Personal ongoing self-development and personal growth as an employee


• Open and/or close the store


• Knowledge and excitement for oursmall business


• Create a fun and smooth customer experience


• Motivate the team to meet and exceed team’s sales goals


• Process inventory


• Point of sale whiz


• Style hats for customers in our Hat Bar, creating unique, one-of-a-kind pieces


• Loss prevention assistance


• Special events assistance


• Periodic after-hours event assistance

LIKE WE SAID, WE'RE LOOKING FOR ROCK STARS!

WE ALSO EXPECT THE FOLLOWING:

• Initiate authentic client connections post-sale through communication via social media, e-mail, hand-written notes and phone calls daily and weekly


• Embody and represent the company culture on the sales floor while ensuring adherence to policies and procedures


• Maintain customer communication, data, appointments and sales tracking


• Assist on all aspects of the customer experience through fit sessions and meetings


• Contribute to in-store meetings and walk-throughs


• Communicate customer feedback


• Offer community resources and local recommendations for customers (ex. tailor, restaurants, dry cleaners, etc.)