Sales Keyholder: Lead, Coach & Elevate Store Performance

Under Armour, Inc; Lancaster (Lancaster County); In loco; USD 23.000 - 29.000; Part-time

Vantaggi offerti da questo lavoro

Contests with prizes

Work-Life Assistance Program

High-energy environment

Professional development opportunities

Descrizione del lavoro

Under Armour, Inc. is seeking a Sales Keyholder to be the right hand to store leaders, driving sales, coaching teammates, and sustaining energy on the floor. This role serves as an entry path into leadership, requiring a focus on customer experiences and brand standards.

The position supports in-store operations, helps achieve omni-channel KPIs, and requires a flexible schedule including evenings and weekends. Join a fast-paced, high-energy team committed to Athlete service excellence.

Competenze

• At least 18 years old.
• High school degree or equivalent.
• 1+ year of retail/customer service experience.
• Local language fluency; basic English is a plus.
• Flexible schedule; including evenings, weekends, and holidays.
• Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety.
• Moderate knowledge of industry/retail operations and applying this knowledge to create solutions.
• Advanced selling experience and comprehensive industry understanding.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation.
• Comfortable with or willingness to learn technology (hand-held and mobile devices).
• Can stand, walk, bend and lift cartons up to 25 lbs./12kg.

Mansioni

• Lead a selling culture and enhance the customer experience.
• Recognize and reward performance.
• Coach, train, and support teammates.
• Manage loss prevention, safety, and audit expectations and results.
• Ensure the store is neat, clean, and well-stocked.
• Open and close the store when necessary.
• Support in driving sales and retail/omni KPI target achievement.
• Act as the leader on duty and model the brand’s Athlete service standards and selling behaviors.
• Provide in-depth information related to a wide portfolio of technical products.
• Partner with rest of store leadership in maintaining standards covering merchandise and floor sets.
• Evaluate store sales and payroll goals using payroll reports and tools; adjust scheduling to meet business needs.
• Build Athlete loyalty through in-store experience, using applications.
• Communicate effectively with athletes, teammates, and leadership.
• Assume Stock Keyholder responsibilities as necessary.
• Perform other tasks as assigned by management.

Conoscenze

Retail experience

Advanced selling

Leadership potential

Communication

Formazione

High school degree or equivalent

Descrizione del lavoro

Under Armour, Inc. is seeking a Sales Keyholder to be the right hand to store leaders, driving sales, coaching teammates, and sustaining energy on the floor. This role serves as an entry path into leadership, requiring a focus on customer experiences and brand standards.

The position supports in-store operations, helps achieve omni-channel KPIs, and requires a flexible schedule including evenings and weekends. Join a fast-paced, high-energy team committed to Athlete service excellence.