Sales — Furniture, Appliances & Liquidation

Stu's Home Improvement Outlet; Dubuque (IA); On-site; USD 26,000 - 36,000; Full time

Job summary

Stu’s Home Improvement Outlet, based in Dubuque, IA, is seeking a full-time on-site Sales team member to assist customers and drive sales. You will greet shoppers, answer product questions, process transactions, and help coordinate local pickup and delivery while maintaining a tidy showroom.

Responsibilities include merchandising, updating signage, and participating in training to improve product knowledge and sales skills in a fast-paced environment.

Qualifications

• Strong communication and customer service to create a positive in-store experience.
• Proven sales abilities, including upselling and meeting goals.
• Experience or interest in training and sales management, onboarding peers, or improving processes.
• Ability to work on-site in a fast-paced retail setting, standing for long periods.
• Reliability and professionalism aligned with a community-focused mission.
• Basic computer and POS skills; willingness to learn inventory & scheduling tools.
• High school diploma or equivalent preferred; bilingual skills and veteran/recovery experience are beneficial.

Responsibilities

• Greet and engage customers, understand needs, and guide toward fitting items.
• Process sales and handle basic POS transactions.
• Coordinate local pickup and delivery as needed.
• Merchandise showroom, update price tags and signage.
• Maintain a clean, safe, and welcoming environment.
• Assist with receiving and staging new inventory and promotions.
• Participate in ongoing training to improve product knowledge and sales skills.

Skills

Customer service

Sales ability

Training & mentoring

On-site teamwork

POS familiarity

Education

High school diploma or equivalent

Tools

POS systems

Inventory systems

Scheduling tools

Job description

Company Description

Stu’s Home Improvement Outlet is a mission-driven discount retailer specializing in brand-new and open-box home improvement items, including furniture, flooring, lighting, appliances, tools, and more. Based in Dubuque, Iowa, the store offers steep savings to customers while supporting a larger social impact mission. Proceeds from sales fund critical home repairs, accessibility modifications, and housing support for veterans, survivors of domestic violence, and families in crisis. As the retail arm of nonprofit Restoration Works, Stu’s provides community value and meaningful work opportunities, including for individuals seeking a second chance. Team members benefit from a high-energy, low-drama environment with training, cross-training, and paths to leadership.

Role Description

This is a full-time, on-site Sales role based in Dubuque, IA, focused on furniture, appliances, and liquidation inventory. The team member will assist customers on the sales floor, answer product questions, and guide shoppers toward items that fit their needs and budget. Daily tasks include greeting and engaging customers, processing sales, handling basic POS transactions, and helping with local pickup and delivery coordination. The role also involves merchandising and organizing the showroom, updating price tags and signage, and maintaining a clean, safe, and welcoming environment. Team members may help receive and stage new inventory, support promotional events, and participate in ongoing training to improve product knowledge and sales skills.

Qualifications

• Strong Communication and Customer Service skills to engage diverse customers, answer questions clearly, and provide a positive in-store experience.
• Proven Sales abilities, with comfort in retail selling environments, upselling when appropriate, and meeting individual or team sales goals.
• Experience or interest in Training and Sales Management, including mentoring peers, supporting onboarding, or contributing to sales process improvements.
• Ability to work on-site in a fast-paced retail setting, including standing for extended periods and assisting with light to moderate lifting of merchandise.
• Reliability, professionalism, and alignment with a mission-focused, community-centered organization; prior retail or home improvement experience is a plus.
• Basic computer and POS skills, with willingness to learn inventory systems and scheduling tools.
• High school diploma or equivalent preferred; bilingual skills and experience working with veterans or individuals in recovery or reentry are beneficial.