ReStore Front Associate I

Greater Des Moines Habitat for Humanity; Des Moines (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

403(b) match

Health insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

EAP

PTO

Pet insurance

Job summary

Greater Des Moines Habitat for Humanity ReStore is seeking a Front Associate I to support daily store operations, assist customers, stock merchandise, and operate the POS system. This active role involves standing, walking, and lifting merchandise up to 80 lbs, with collaboration with volunteers to maintain a welcoming shopping experience.

The position emphasizes teamwork, reliability, basic math, and the ability to work independently within the department while engaging with volunteers to

Qualifications

• High school diploma or equivalent.
• Retail or customer service experience preferred.
• Excellent communication and a friendly attitude.
• Ability to lift up to 80 lbs.
• Willingness to work with volunteers.

Responsibilities

• Assist customers and answer questions.
• Stock and restock items, keep areas clean and organized.
• Operate the POS system to complete transactions.
• Highlight sale and promotional inventory.
• Work with volunteers and volunteer groups.
• Answer phone and radio calls.
• Stand/walk for extended periods and move merchandise.

Skills

Customer service

Communication skills

Detail oriented

Team player

Education

High school diploma or equivalent

Tools

POS system

Job description

About Habitat for Humanity ReStore

Habitat for Humanity ReStore is a nonprofit home improvement store and donation center offering new and gently used furniture, appliances, home goods, and building materials. Every purchase and donation directly supports affordable housing initiatives helping families build strength, stability, and self-reliance. When you join our ReStore team, you’re not just starting a job, you’re contributing to positive change in your community and helping create more sustainable, resilient neighborhoods.

Description

Habitat for Humanity ReStore is a nonprofit home improvement store and donation center offering new and gently used furniture, appliances, home goods, and building materials. Every purchase and donation directly supports affordable housing initiatives helping families build strength, stability, and self-reliance. When you join our ReStore team, you’re not just starting a job, you’re contributing to positive change in your community and helping create more sustainable, resilient neighborhoods.

Position Summary

The ReStore Front Associate I supports daily store operations by assisting customers, answering questions, and providing friendly, helpful service throughout the sales floor. This role stocks and restocks merchandise, highlights and merchandises inventory to support sales, and maintains clean, organized work areas. The Front Associate I operates the POS system to complete transactions accurately and contributes to a positive, welcoming shopping experience for all customers. This is a physically active role that involves frequent movement throughout the store, handling merchandise, stocking sales floors, and assisting with the safe movement of donated goods and retail inventory. This position also works with volunteers as assigned.

Core Responsibilities

• Assist customers and answer questions.
• Stock and restock items, keeping areas clean and organized.
• Operate our Point of Sale (POS) system.
• Highlight sale and promotional inventory.
• Work with assigned volunteers and volunteer groups.
• Answer phone and radio calls.
• This is an active, fast-paced retail environment that requires standing and walking for extended periods throughout the shift.
• Frequently lift, carry, move, and position donated merchandise, including furniture, home goods, building materials, and appliances.
• Ability to safely lift and move items up to 80 lbs., with assistance or equipment when appropriate.
• Regular bending, stooping, reaching, pushing, pulling, climbing ladders, and other physical activities associated with stocking, merchandising, and organizing inventory.
• Work both indoors and outdoors at times, including assisting with donations, loading merchandise, and maintaining sales floor displays.
• Ability to safely operate pallet jacks, carts, and other material-handling equipment as trained.

Requirements

• High school diploma or equivalent.
• Retail or customer service experience; familiarity with ReStore product types (furniture, building materials, home goods) is a plus.
• Excellent communication skills and a friendly, helpful attitude.
• Ability to lift and move items up to 80 lbs.
• Self-motivated, detail-oriented, and organized.
• Basic math skills.
• Ability to work independently within your department while being a collaborative team player.
• Willingness to work with volunteers.
• Committed to Greater Des Moines Habitat for Humanity's mission and environmental stewardship.

Who We Are

Our Vision

A community where everyone has a decent place to live.

Our Mission

Seeking to put God's love into action, Greater Des Moines Habitat for Humanity brings people together to build homes, communities, and hope.

Our Values

Build Faith and Family

We welcome all and put our faith into action by demonstrating God's love and care for the Habitat Family.

Build a Safety Mindset

We think safety first.

Build as Stewards

We honor the stakeholders' trust with a genuine care of resources.

Build Solutions

We innovate to problem solve for an improved tomorrow with an agile, adaptable, and learning mindset.

Build with Heart

Together, we do work that matters!

We believe in taking care of our employees. Our comprehensive benefits package includes:

• 403(b) retirement plan with employer match
• Medical, dental, and vision insurance
• Employer-paid long-term disability
• Voluntary life insurance options
• Employee Assistance Program (EAP)
• Pet insurance
• Paid Time Off (PTO)

If you're energized by teamwork, enjoy hands-on work, and want to make a real impact in your community, we’d love to meet you.

Greater Des Moines Habitat for Humanity (GDMHFH) is part of a global, nonprofit housing organization operated on Christian principles that seeks to put God’s love into action by building homes, communities and hope. We are an equal opportunity employer and welcome applicants from all backgrounds to apply.