Sales Front Desk Associate

Hand & Stone - Fleming Island/Gainesville/Naples/Estero; Naples (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the spa services sector is seeking a Sales / Front Desk Associate to enhance customer experiences. This role is perfect for energetic individuals who thrive in a dynamic environment and are motivated by success. With flexible scheduling options, competitive compensation, and opportunities for career advancement, this position offers a supportive atmosphere where you can grow. Join a team that values ongoing training and employee discounts while making a positive impact on clients' lives. If you have excellent customer service skills and a passion for helping others, this could be the perfect opportunity for you!

Benefits

Employee Discounts

Flexible Hours

Ongoing Training

Career Advancement

Competitive Compensation

Qualifications

• Must be 18 years old or older.
• Exceptional organization and attention to detail required.

Responsibilities

• Meet membership sales goals and communicate effectively with clients.
• Uphold spa cleanliness standards and answer phones.
• Bring a positive and energetic attitude to the team.

Skills

Customer Service Skills

Sales Skills

Organizational Skills

Communication Skills

Teamwork

Education

High School Diploma or Equivalent

Job description

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Hand & Stone - Fleming Island/Gainesville/Naples/Estero, is seeking a Sales / Front Desk Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

Meet membership sales goals

Detailed knowledge of the menu of services – don’t worry, we’ll train you!

Have excellent customer service to members and guests, while building relationships that last

Capable of working flexible hours

Effectively communicate sales, promotions, and service options with clients

Uphold spa cleanliness standards

Bring a positive and energetic attitude

Answer phones, schedule appointments, and file documents

Perform various other duties as assigned

What’s in it for you?

Competitive Compensation - hourly wage PLUS commissions.

Contests - do you want to put your sales skills to the test? See what we have in store!

Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.

Ongoing Training - We are ALWAYS learning and improving.

Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!

Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!

Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications:

Having a high school diploma or equivalent is required

Must be 18 years old or older

Must be exceptionally organized and have great attention to detail

Must be a strong team player with the ability to work independently with minimal supervision

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.