Front Desk Sales Associate

Gold's Gyms Of The Carolinas; Greer (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

Ein etabliertes Unternehmen im Bereich Wellness und Fitness sucht einen Front Desk Sales Associate, der die Mitglieder und Gäste herzlich begrüßt und unterstützt. In dieser spannenden Rolle sind Sie für die Kontrolle des Eingangsbereichs verantwortlich und sorgen dafür, dass alle Anfragen und Anliegen der Mitglieder umgehend bearbeitet werden. Diese Position bietet die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, in dem Teamarbeit und Kundenservice im Vordergrund stehen. Mit einem attraktiven Paket an Vorteilen, einschließlich einer kostenlosen Mitgliedschaft und Mitarbeiterrabatten, ist dies eine großartige Gelegenheit für jemanden, der in der Fitnessbranche Fuß fassen möchte.

Benefits

Kostenlose Gold's Gym-Mitgliedschaft

20% Mitarbeiterrabatt auf Kleidung und Produkte

401K-Rentenplan

Möglichkeiten für Provisionen und Boni

Qualifications

• Hervorragende Kundenservicefähigkeiten und effektive Kommunikationsfähigkeiten erforderlich.
• Fähigkeit, mehrere Aufgaben zu erledigen und flexibel zu arbeiten.

Responsibilities

• Begrüßen Sie Mitglieder und Gäste freundlich und professionell.
• Überwachen Sie die Einlasskontrolle und die Sicherheitsvorkehrungen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Multitasking

Grundkenntnisse in Buchhaltung

Computerkenntnisse

Education

High School Diploma oder gleichwertig

Job description

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Overview

The Front Desk Associate will greet and direct members, guests, and staff as they enter the gym, providing control of the front door location. This position will assist members with their requests, handle inquiries about gym operations and policies, and perform various administrative duties as directed by the Gym General Manager or Operations Supervisor.

Responsibilities

• Greet members and guests enthusiastically and promptly, creating a friendly entrance and departure experience.
• Provide security and control at the front door and retail area.
• Check members into the gym using proper procedures.
• Monitor check-ins to identify delinquent accounts and notify the Gym Operations Supervisor.
• Register all guests and ensure they are directed to the appropriate fitness consultant.
• Answer phone calls professionally, address requests, take messages, and transfer calls appropriately.
• Follow up on telephone inquiries to ensure appointment bookings.
• Respond promptly to member requests, inquiries, and concerns.
• Maintain a neat appearance, wear proper uniform, and display a name tag while on duty.
• Distribute keys, towels, and other materials as needed.
• Process retail and concession sales.
• Attend staff meetings as scheduled.
• Perform gym walk-throughs and report maintenance or safety concerns.
• Follow opening and closing procedures as per training manual.
• Log maintenance concerns and report safety issues and incidents.
• Adhere to scheduled work hours and company attendance policies.
• Perform additional tasks such as cleaning and tidying as directed.

Qualifications

• High school diploma or equivalent.
• Excellent customer service skills.
• Effective communication skills, both verbal and written.
• Basic understanding of accounting and cash processing.
• Proficient computer skills.
• Ability to multi-task and work flexible schedules, including holidays and weekends.
• Physical ability to lift 25 lbs repeatedly and stand for extended periods.
• Uphold Gold’s Gym Vision, Mission, Values, and Code of Conduct.

Benefits

• Free Gold’s Gym membership across all locations in the Carolinas.
• 20% employee discount on clothing and products.
• 401K retirement plan.
• Opportunities for commissions and bonuses.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Wellness and Fitness Services