Front Desk Sales Associate

Gold's Gyms Of The Carolinas; Asheville (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Ein etabliertes Fitnessunternehmen sucht einen Front Desk Sales Associate, der die erste Anlaufstelle für Mitglieder und Gäste ist. In dieser spannenden Rolle sind Sie verantwortlich für die Begrüßung, die Unterstützung bei Anfragen und die Durchführung administrativer Aufgaben. Sie werden Teil eines dynamischen Teams, das sich der Förderung eines positiven und einladenden Umfelds verschrieben hat. Mit Wachstumschancen und attraktiven Vorteilen, einschließlich einer kostenlosen Mitgliedschaft und Mitarbeiterrabatten, bietet diese Position die Möglichkeit, Ihre Karriere im Fitnessbereich voranzutreiben und gleichzeitig einen positiven Einfluss auf die Gemeinschaft zu haben.

Benefits

Kostenlose Mitgliedschaft im Fitnessstudio

Mitarbeiterrabatte

401K

Provisionen und Boni

Qualifications

• Hervorragende Kundenservicefähigkeiten sind erforderlich.
• Fähigkeit, 25 lbs wiederholt zu heben und lange zu stehen.

Responsibilities

• Begrüßen Sie Mitglieder und Gäste enthusiastisch und professionell.
• Überwachen Sie die Check-ins und melden Sie fällige Konten.

Skills

Kundenservice

Kommunikationsfähigkeiten

Buchhaltungsgrundlagen

Multitasking

Education

High School Diploma oder gleichwertig

Tools

Computerkenntnisse

Job description

Join us to apply for the Front Desk Sales Associate role at Gold's Gyms Of The Carolinas.

Overview

The Front Desk Associate will greet and direct members, guests, and staff as they enter the gym, providing control of the front door area. This role includes assisting members with their requests, answering inquiries about gym operations and policies, and performing various administrative duties as directed by the Gym General Manager or Operations Supervisor.

Responsibilities

1. Greet members and guests enthusiastically and promptly, using appropriate greetings for the time of day.
2. Maintain security and control at the front door and retail area.
3. Check members into the gym following proper procedures.
4. Monitor check-ins for delinquent accounts and notify the Gym Operations Supervisor.
5. Register guests properly upon entry.
6. Direct guests and appointments to the appropriate fitness staff promptly and professionally.
7. Answer phone calls professionally within three rings, using proper greeting techniques.
8. Address caller requests or take messages, noting caller details.
9. Record inquiries and transfer calls appropriately.
10. Follow up on inquiries to ensure appointments are booked correctly.
11. Respond promptly to member requests and concerns.
12. Maintain a neat appearance and wear the correct uniform with a name tag while on duty.
13. Distribute keys, towels, and other materials as needed.
14. Process retail and concession sales.
15. Attend staff meetings as scheduled.
16. Perform gym walk-throughs as logged.
17. Follow opening and closing procedures as per training manual.
18. Log maintenance issues and report safety concerns.
19. Notify management of incidents requiring reports.
20. Adhere to scheduled work hours and attendance policies.
21. Perform other duties such as light cleaning and tidying weights as assigned.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service skills required.
• Effective communication skills with staff and members.
• Basic understanding of accounting and cash handling procedures.
• Proficient with computers.
• Ability to multitask and work flexible hours, including holidays and weekends.
• Ability to lift 25 lbs repeatedly and stand for long periods.
• Uphold Gold’s Gym Vision, Mission, Values, and Code of Conduct.

Gold’s Gym offers growth opportunities and benefits such as free gym membership, employee discounts, 401K, and earning potential through commissions and bonuses. Join us to advance your career and enjoy these perks!