Sales-Focused Customer Service Coordinator

Fitzgerald Auto Malls; Baltimore (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee-owned shares

Medical insurance

Flexible scheduling

Paid holidays

Paid time off

On-the-job training

401(k)

Job summary

NextCar is seeking full-time Customer Service Coordinators with a strong background in sales and customer service to support our car rental operations. Ideal candidates are self-starters with a dynamic personality who enjoy helping customers and achieving sales goals; experience in forecasting and problem resolution is valued.

We offer an hourly pay rate, monthly bonus opportunities, and a comprehensive benefits package.

Qualifications

• Experience in Sales, Goal Setting, Customer Service, Problem Resolution, and Forecasting.
• Self-starter with a dynamic personality.
• Prior sales experience is required.

Responsibilities

• Clean exterior and interior of vehicle according to service delivery standards.
• Complete rental transactions and agreements for customers following established guidelines and procedures.
• Sell company programs and services to customers to maximize sales opportunities and meet sales goals set by management.
• Review completed contracts with customers to verify accuracy of information.
• Perform other duties and projects as assigned.

Skills

Sales

Goal setting

Customer service

Problem resolution

Forecasting

Education

High School Diploma or equivalent

Job description

NextCar is seeking full-time Customer Service Coordinators with a strong background in sales and customer service to support our car rental operations. Ideal candidates are self-starters with a dynamic personality who enjoy helping customers and achieving sales goals; experience in forecasting and problem resolution is valued.

We offer an hourly pay rate, monthly bonus opportunities, and a comprehensive benefits package.