Sales Floor Leader: Grow Teams, Hit Goals, Wow Customers

Nordstrom, Inc.; Buffalo (NY); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

Job summary

Nordstrom, Inc. is seeking an Assistant Sales Department Manager in Buffalo, NY. You will lead a team on the floor, coach for top service, and drive sales while maintaining merchandising standards.

You will work with the department manager to meet goals and manage inventory with a focus on a superior customer experience. The role emphasizes leadership, accountability for results, and the ability to build lasting customer relationships in a commission-based setting.

Qualifications

• Ambition to grow as a leader and pursue future opportunities as a Department Manager.
• Track record of successful results, e.g., productivity and personal trade.
• Competitive drive and entrepreneurial confidence for commission-based environment.
• Ability to set and achieve sales goals.
• Experience developing and maintaining productive relationships with store leadership.
• Strong organizational and follow-through skills.

Responsibilities

• Recruit, hire, train, develop and motivate your team—their success is your success.
• Assist department manager in achieving department goals with a business plan.
• Ensure salespeople deliver outstanding customer service by coaching and leading by example.
• Work with department manager to meet merchandising and presentation standards.
• Build relationships and drive customer loyalty by active selling on the floor.
• Assist in inventory management and shrinkage control.

Skills

Leadership

Sales goal setting

Customer service

Coaching

Relationship building

Organizational skills

Education

High school diploma or equivalent

Job description

Nordstrom, Inc. is seeking an Assistant Sales Department Manager in Buffalo, NY. You will lead a team on the floor, coach for top service, and drive sales while maintaining merchandising standards.

You will work with the department manager to meet goals and manage inventory with a focus on a superior customer experience. The role emphasizes leadership, accountability for results, and the ability to build lasting customer relationships in a commission-based setting.