Store Manager, Accessories & Shoes - Lead, Coach & Sell

Nordstrom, Inc.; Lenexa (KS); On-site; USD 44,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Retirement Plan

Paid Time Off

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Sales Department Manager to lead a team in delivering outstanding customer service and driving sales on the floor.

You will recruit, train and coach your staff, set bold goals, and model exceptional service while building relationships with customers. You'll collaborate with the merchant team to ensure the right merchandise is available, develop business plans to meet department and store targets, and mentor your team to achieve peak performance in a fast-paced

Qualifications

• Prior experience in a Rack Store is preferred (Nordstrom Stores).
• Prior experience in a Nordstrom Store is preferred (Nordstrom Rack).
• 1+ year of successful retail management experience.
• Experience leading and motivating teams to be the best they can be.
• Competitive drive and entrepreneurial confidence to succeed in a commission-based environment.
• A passion for teaching and coaching employees to achieve goals and deliver outstanding customer service.
• A proven track record of developing, planning and executing business strategies to maximize opportunities.
• Strong communication and interpersonal skills to inspire, direct and lead.

Responsibilities

• Recruit, hire, train, develop and motivate your team– their success is your success.
• Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service everyday.
• Use your fashion knowledge and business skills to create a solid business plan that enables your team to work together to meet department, store, and individual goals.
• Build long lasting relationships and create a loyal customer following by actively selling on the floor.
• Partner with the merchant team to ensure you have the merchandise your customers will love.

Job description

Nordstrom, Inc. is seeking a Sales Department Manager to lead a team in delivering outstanding customer service and driving sales on the floor.

You will recruit, train and coach your staff, set bold goals, and model exceptional service while building relationships with customers. You'll collaborate with the merchant team to ensure the right merchandise is available, develop business plans to meet department and store targets, and mentor your team to achieve peak performance in a fast-paced