Sales Floor Lead

Simplified Computers

Champaign (IL)

On-site

USD 23,419 - 31,684

Full time

14 days+

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Job summary

Simplified Computers in Champaign, IL seeks a Sales Floor Lead to drive revenue and deliver exceptional customer experiences. This hands-on leader will execute floor sales strategies, mentor a team, and optimize merchandising and customer flow.

Strong leadership and product knowledge of computers and accessories are essential. The role includes training new hires, staying current on sales tech, and collaborating with marketing to align promotions with digital efforts.

Qualifications

Minimum 3+ years in retail sales leadership, electronics preferred.
Proven ability to coach and develop high-performing teams.
Strong merchandising and customer service focus with KPI awareness.

Responsibilities

Develop and execute in-store sales strategies to meet revenue targets.
Analyze daily sales data and adjust tactics based on real-time trends.
Lead, coach and mentor sales associates with on-floor guidance.
Manage merchandising layout and product placement to boost conversion.
Maintain high customer service standards and resolve issues quickly.
Collaborate with marketing on promotions and with inventory for timely fulfillment.

Skills

Retail sales leadership

Merchandising

Communication

Team development

Electronics knowledge

Customer service

Tools

CRM software

Job description

Champaign, IL, United States

Starting at $20 per hour based on experience

The Sales Floor Lead plays a critical role in driving retail revenue and ensuring an exceptional customer experience. This hands-on leadership position is responsible for executing sales strategies on the floor, mentoring a team of sales associates, and optimizing merchandising and customer flow. The ideal candidate possesses exceptional leadership skills, a deep understanding of merchandising and sales tactics, and a results-driven mindset.

Note: This role includes all standard Sales Associate responsibilities, with additional leadership and strategic duties outlined below.

Essential Functions

Develop, implement and adapt in-store sales strategies to meet or exceed revenue targets.
Analyze daily sales data and market trends to adjust strategies based on real-time data.
Lead, coach, and mentor the sales team through on-the-floor guidance and feedback.
Manage merchandising layout and product placement to maximize conversion.
Maintain a high standard of customer service and resolve issues as needed
Build and maintain customer relationships through follow-ups and loyalty programs.

Additional Responsibilities.

Stay current on emerging sales technologies.
Develop and deliver ongoing training for new hires and existing staff to improve sales skills and product knowledge.
Collaborate with the marketing team to align in-store promotions with digital advertising efforts.
Work with fulfillment and inventory teams to ensure timely and accurate order processing.
Track and report on sales KPIs, team performance, customer satisfaction scores, and inventory turns using CRM and ERP tools.
Other tasks as requested. At Simplified, we operate as a team, and everyone contributes wherever needed.

Necessary Skills/Qualifications

3+ years of experience in retail sales leadership, preferably in electronics or tech.
Demonstrated ability to lead and develop high-performing sales teams.
Strong merchandising skills and understanding of retail sales cycles.
In-depth knowledge of consumer electronics, especially computers and accessories.
Effective communication and interpersonal skills.
Proficiency in CRM systems and sales tracking tools.

Store hours

Monday-Friday: 9am - 6pm

Saturday: 10am - 6pm

Sunday: Closed

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