Retail Sales Supervisor (Forsyth, IL)

Staples; Forsyth (IL); On-site; USD 38,000 - 52,000; Part time

Benefits offered by this job

Flexible hours

Weekly pay

Associate discounts

401(k) match

Dental and vision insurance

Medical coverage for full-time

Discounts at retailers

Job summary

Staples is hiring Retail Sales Supervisors to champion customer engagement and oversee front-of-store operations. You and the team will focus on increasing sales, conversions, and service with a proactive, consultative approach. Immediate hiring is announced.

The role emphasizes coaching peers, leading merchandising activities, and directing the team to deliver an exceptional store experience while supporting company initiatives and daily tasks.

Qualifications

• Flexible schedule based on store needs.
• 1+ year experience selling retail products or services.
• Able to engage with customers and understand their needs.
• Strong communication and organizational skills.
• Experience coaching a team or supervising others.
• Ability to work in a high paced environment.
• Ability to lift/move materials and be on your feet for long periods.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Lead weekly sales and merchandising activities.
• Perform Floor Leader role to deliver a great customer experience.
• Champion company initiatives and adapt to changes as needed.
• Remain available and support an engaging store environment.
• Complete daily merchandising and sales tasks with the team.
• Collaborate with the GM on operational tasks.
• Coach peers on customer service behaviors and role play for results.

Skills

Customer engagement

Retail sales

Team coaching

Communication

Adaptability

Conflict resolution

Job description

Retail Sales Supervisors

champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

Get great perks.

• Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance, full-time eligible for medical coverage
• And many more benefits
• Compensation based on qualifications and experience

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.

• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer
• Own weekly sales and merchandising activities
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store
• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned
• Remain available and always support an engaging environment
• Complete daily tasks for merchandising and sales opportunities within the store
• Assist with completing and delegating operational tasks in partnership with the GM
• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback
• Be flexible to perform other duties as assigned

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• 1+ year experience selling retail products or services
• Must be able to and want to engage with customers and understand their needs
• Effective communication skills, organization, and adaptive to changing business priorities
• Experience coaching a team and/or supervising others
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.