Sales Floor Associate - Customer Experience & Merchandising

The TJX Companies, Inc.; Wilmington (NC); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays

Job summary

Homesense, part of The TJX Companies, invites you to join our Wilmington, NC store as a team member focused on delivering outstanding customer service.

You’ll ring purchases and returns, participate in merchandising and store recovery, and contribute to a safe, welcoming shopping environment while supporting credit and loyalty programs. This role offers opportunities to grow within a Fortune 100 off-price retailer.

Qualifications

• Excellent customer service required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Ability to multi-task and adapt to changes.
• Ability to lift heavy objects with or without accommodation.

Responsibilities

• Model and uphold customer experience practices.
• Ring purchases/returns and handle cash per procedures.
• Promote credit and loyalty programs.
• Process and stock merchandise for the floor.
• Maintain store cleanliness and safety.
• Support shrink reduction efforts.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Lifting heavy objects

Job description

Homesense, part of The TJX Companies, invites you to join our Wilmington, NC store as a team member focused on delivering outstanding customer service.

You’ll ring purchases and returns, participate in merchandising and store recovery, and contribute to a safe, welcoming shopping environment while supporting credit and loyalty programs. This role offers opportunities to grow within a Fortune 100 off-price retailer.