Sales & Experience Coordinator - Allenberry

Carlislechamber; Northern (KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Beautiful workplace by Yellow Breeches

Job summary

Allenberry is transforming into a wellness-forward destination, and this role supports the sales team by handling inquiries, preparing proposals, and coordinating events from start to finish.

You will collaborate with multiple departments to deliver exceptional experiences, coordinate site visits, and help manage groups from initial contact through execution.

Qualifications

• Excellent written and verbal communication skills.
• A love of organization and attention to detail.
• Ability to learn new technology quickly.
• Ability to manage multiple projects without losing focus.
• Proactive mindset and problem-solving skills.
• Hospitality mindset focused on service excellence.

Responsibilities

• Respond promptly to sales inquiries and assist prospective guests throughout the sales process.
• Prepare proposals, contracts, presentations, and correspondence.
• Maintain our CRM and ensure every opportunity is accurately tracked.
• Coordinate site visits and property tours.
• Assist in planning retreats, weddings, meetings, and special events.
• Schedule planning meetings and communicate details between departments.
• Help manage room blocks, banquet event orders, timelines, and guest information.
• Track sales activity, reports, and performance metrics.
• Support marketing initiatives and follow-up campaigns.
• Ensure every client receives thoughtful, responsive, and professional service.

Job description

Sales & Experience Coordinator - Allenberry

Allenberry is in the midst of an exciting transformation. We're restoring one of Pennsylvania's most iconic resorts while creating a destination centered on wellness, learning, creativity, outdoor recreation, and meaningful human connection. From executive retreats and leadership programs to wellness weekends, weddings, family celebrations, and corporate gatherings, our goal is simple: create experiences that leave people better than they arrived.

This is far more than an administrative position. You will become the operational engine behind our sales team, ensuring every inquiry receives exceptional attention and every event moves smoothly from initial conversation through execution.

You'll work closely with our Director of Group Sales and collaborate with leaders across lodging, food & beverage, spa, activities, and guest services to deliver extraordinary experiences. If you enjoy organization, communication, problem solving, and helping people succeed, you'll thrive here.

What You'll Do

• Respond promptly to sales inquiries and assist prospective guests throughout the sales process.
• Prepare proposals, contracts, presentations, and correspondence.
• Maintain our CRM and ensure every opportunity is accurately tracked.
• Coordinate site visits and property tours.
• Assist in planning retreats, weddings, meetings, and special events.
• Schedule planning meetings and communicate details between departments.
• Help manage room blocks, banquet event orders, timelines, and guest information.
• Track sales activity, reports, and performance metrics.
• Support marketing initiatives and follow-up campaigns.
• Ensure every client receives thoughtful, responsive, and professional service.

Who You Are

You love bringing order to complexity. You're energized by helping others succeed and take pride in making sure nothing gets overlooked. You communicate with warmth, professionalism, and confidence while remaining calm under pressure.

Required

• A love of organization and details.
• Enjoyment of building relationships.
• Excellent written and verbal communication skills.
• The ability to learn new technology quickly.
• The ability to manage multiple projects without losing focus.
• A proactive rather than reactive mindset.
• Satisfaction in helping a team achieve ambitious goals.
• A belief that hospitality is about serving people with excellence.

Preferred

• Experience in hospitality, sales support, event planning, or customer service — though we value curiosity, initiative, and a positive attitude just as highly.

This is an opportunity to join a team that's building something special. Our sales department isn't simply filling rooms — we're creating retreats that inspire transformation, meetings that spark innovation, celebrations that become lifelong memories, and experiences that connect people with nature, wellness, and one another.

As Allenberry grows, so will your opportunities for professional development and advancement.

What We Offer

• Competitive compensation.
• Advancement within a growing organization.
• A beautiful workplace along the Yellow Breeches Creek.