Sales and Marketing Coordinator

White Lodging; Indianapolis (IN); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Benefits starting day 1

401(k) with company match

Paid time off (PTO) with rollover

Discounts on hotel rooms, dining, and–

Life and disability insurance

Job summary

White Lodging is hiring an Area Sales Coordinator to support our hotel sales team. This position manages leads, coordinates group bookings, drafts proposals, and ensures the sales engine runs smoothly behind the scenes.

You will build relationships with clients, understand event needs, and communicate details to operations for seamless execution. Training will be provided for the right candidate with the right attitude.

Qualifications

• Prior hotel sales, hospitality, events, or administrative support experience preferred; training will be provided.
• Exceptional written and verbal communication; professional proposals and client correspondence.
• Strong relationship-building skills with clients, sales teammates, and hotel operations.
• Impeccable time management; handle multiple deadlines and client needs.
• Proficiency in Microsoft Office; Delphi or CI/TY experience is a strong plus.

Responsibilities

• Route incoming sales leads, draft group proposals, and manage bookings from inquiry to confirmation.
• Maintain relationships with key client contacts and relay event needs to hotel operations.
• Prepare and distribute sales contracts, group resumes, BEOs, and other sales docs.
• Keep records in Delphi/CI/TY or similar system for leads, bookings, and client communications.
• Coordinate sales blitzes, client events, site visits, and property tours.
• Respond to sales inquiries via phone and email; qualify and route to Sales Manager with context.
• Support Director of Sales and Senior Sales Managers with forecasting and reporting as needed.
• Represent the White Lodging sales team with professionalism and service-first mindset.

Skills

Hotel sales experience

Communication skills

Relationship building

Time management

Microsoft Office

Tools

Delphi

CI/TY

Hotel sales systems

Job description

Who We Are

White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Description

Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

We are hiring an Area Sales Coordinator to support our hotel sales team. This is a hotel sales support role for an organized, detail-oriented hospitality professional who thrives behind the scenes — managing leads, coordinating group bookings, drafting proposals, and keeping the sales engine running smoothly. If you're looking for hotel sales coordinator jobs, an entry-level hotel sales position, or a hospitality sales support role where you can learn the business from the inside and grow into a Sales Manager role, this is your opportunity with one of the country's most growth-oriented hotel management companies.

Responsibilities:

What You'll Do

• Support the hotel sales team by routing incoming sales leads, drafting group proposals, and managing group bookings from initial inquiry through confirmation
• Build and maintain relationships with key client contacts — fully understanding their event and group needs and proactively communicating all relevant details to hotel operations teams for seamless execution
• Prepare and distribute sales contracts, group resumes, banquet event orders (BEOs), and other sales correspondence with accuracy and professionalism
• Maintain accurate and up-to-date records in the hotel sales system (Delphi, CI/TY, or comparable platform) — tracking leads, bookings, and client communications across all assigned properties
• Assist in coordinating and executing sales blitzes, client appreciation events, site visits, and property tours that support the team's prospecting and account development efforts
• Respond promptly to incoming sales inquiries via phone and email — qualifying leads and routing them to the appropriate Sales Manager with full context and documentation
• Support the Director of Sales and Senior Sales Managers with reporting, forecasting documentation, and presentation preparation as needed
• Serve as a knowledgeable point of contact for clients and internal hotel teams — representing the White Lodging sales team with professionalism and a service-first mindset
• Perform other duties as assigned

What You'll Bring

• Prior hotel sales, hospitality, events, or administrative support experience preferred — not required; we will train the right candidate with the right attitude and organizational instincts
• Exceptional written and verbal communication skills — you draft clear, professional proposals and correspondence and communicate confidently with clients and hotel operations teams alike
• Strong relationship-building skills — with clients, sales teammates, and internal hotel departments
• Impeccable time management and organizational skills — you manage multiple deadlines, bookings, and client needs simultaneously without dropping the ball
• Proficiency in Microsoft Office (Word, Excel, Outlook) — experience with hotel sales systems such as Delphi or CI/TY a strong plus
• A genuine interest in growing a career in hotel sales — you're curious, coachable, and motivated to learn the full sales process from the inside out

Other information:

What You Can Look Forward To

• Benefits — starting day 1
• Medical, dental, and vision insurance
• Life and disability insurance
• Paid parental leave
• DailyPay — get paid when you need it
• Employee Assistance Program (EAP)
• 401(k) with company match
• Paid time off (PTO) with rollover
• Complimentary wellness tools
• Unlimited employee referral bonuses
• Advanced scheduling with easy shift swapping via our app
• Leadership development & tuition reimbursement
• Discounts on hotel rooms, dining, and travel
• Growth opportunities across multiple hotel properties in your market

White Lodging is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, disability, or veteran status.