Sales Experience Coordinator

GamblingCareers.com; Las Vegas (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

Aristocrat in Summerlin, Nevada seeks a Sales Experience Coordinator to support events, logistics, and customer experiences within the North America sales division. You will work closely with the Sales team, Marketing, and other partners to ensure flawless execution from planning through post-event follow-up.

The ideal candidate has at least two years in event coordination or hospitality, strong organizational skills, attention to detail, and the ability to manage multiple deadlines.

Qualifications

• 2+ years of experience in event coordination, hospitality, marketing, sales support, or related field.
• Proven ability to build relationships with internal teams, customers, vendors and partners.
• Strong organizational, planning, prioritization, and follow-up skills with multiple deadlines.

Responsibilities

• Provide administrative and logistical support for sales events and customer experiences from planning to post-event follow-up.
• Coordinate event logistics including travel, hotels, accommodations, and guest needs.
• Communicate timelines and requirements with customers, internal teams, venues, and vendors.

Skills

Event coordination

Hospitality

Sales support

Relationship building

Organizational skills

Deadlines management

Education

Bachelor's degree or equivalent

Tools

Microsoft Outlook

Microsoft Word

PowerPoint

Excel

Job description

Join Aristocrat, where creativity meets outstanding performance! As a Sales Experience Coordinator, you will play a pivotal role in our dynamic North America sales division, contributing to our mission of delivering world-class gaming experiences. Embrace the opportunity to collaborate with a passionate team and help us push the boundaries of innovation every day! As a key member of the Sales team, this role requires strong organizational skills, accuracy, attention to detail, and the ability to prioritize various tasks and deadlines. The ideal candidate is a proactive, resourceful self-starter with strong administrative and event coordination skills who thrives in a fast-paced, collaborative environment. This position reports to the Manager, Sales Experience and is based at the company’s headquarters in Summerlin, Nevada.

What You'll Do

• Provide administrative and logistical support for sales events, customer experiences, and ticketing activities, ensuring flawless execution from planning through post-event follow-up.
• Coordinate customer event logistics, including travel, transportation, hotel accommodations, welcome amenities, gifting, event tracking, and other special customer needs.
• Share event specifics, timelines, and requirements with customers, internal teams, venues, vendors, and other partners, reporting to the Manager responsible for Sales Experience and Sales leadership.
• Partner with Marketing and other internal departments to ensure event activities align with the desired customer experience and broader business objectives.
• Maintain accurate events, ticketing, sponsorships, and customer hospitality trackers, including attendee information, approvals, allocations, confirmations, and reconciliation.
• Proactively identify scheduling conflicts, missing information, customer needs, and potential issues; communicate concerns promptly and recommend solutions.
• Support Sales team onboarding and employee experiences, including ordering equipment, tracking required training, coordinating MasterCard setup and travel-related needs, and preparing business cards, name tags, and onboarding materials.
• Handle Sales team sponsorship requests, including approvals, submissions, tracking, communication, and full-cycle follow-up.
• Establish strong, collaborative relationships across the Sales organization and with associates within the company as well as those beyond it.
• Provide onsite event support as needed, including registration, attendee management, event materials, gifting, and vendor coordination.
• Maintain flexibility to support evening and weekend Sales events as required.
• Perform other duties as assigned.

What We're Looking For

• 2+ years of relevant experience in event coordination, hospitality, marketing, sales support, or a related field.
• Proven record of establishing effective relationships with internal teams, customers, vendors, and external partners.
• Strong organizational, planning, prioritization, and follow-up skills, demonstrating skill in balancing multiple deadlines and deliverables.
• High level of accuracy and attention to detail when managing event information, approvals, attendee lists, and other records.
• Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel; experience with event, ticketing, or project-tracking platforms is preferred.
• Excellent written and verbal communication skills.
• Proactive approach that anticipates needs, identifies issues, and raises concerns appropriately.
• Strong interpersonal abilities and the capacity to work both independently and cooperatively in a fast-paced environment.
• Bachelor's degree or equivalent combination of education and relevant experience.

Compensation Philosophy

We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location.

Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.

• annual bonuses and incentives
• health and wellbeing benefits
• paid time off
• retirement plans
• insurance coverage
• other local or statutory benefits

Specific details about compensation and benefits for this position will be discussed during the recruitment process.