Sales Experience Associate (Sales Trainee)- Porsche Grapevine

Avondale Dealerships; Grapevine (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Avondale Porsche Grapevine is seeking a New Car Sales Experience Associate (SEA) to shadow the Sales Experience Manager and learn the Avondale sales process, One Touch. The SEA will assist in producing results and delivering an extraordinary client experience.

The role offers exposure to high-end vehicles, including Mercedes-Benz, Sprinter, Porsche, Aston Martin, Bentley, Rolls Royce, McLaren, and Maserati, with opportunities for growth into SEM.

Qualifications

• High school diploma or GED required.
• Six months to one year of related experience preferred.
• Excellent communication and customer service skills.

Responsibilities

• Learn and implement the Avondale Sales Process (One Touch).
• Prospect for opportunities within SEM’s client base using Auto Alert.
• Assist with deliveries, including off-site, and conduct product presentations.
• Maintain thorough knowledge of inventory and product specifications.

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

For over 35 years, Avondale Group has grown to become one of the most respected family‑owned automotive groups in the world. We pride ourselves on creating an elevated client experience from purchase, to service, to collision repair, to subscription and beyond. The sincere and endless commitment to our employees drives our success and the inclusive culture makes Avondale Porsche Grapevine a truly special place!

We feel honored that we attract, nurture, respect and retain the most talented people in the industry! We do so by providing a world‑class, high‑quality work environment where productivity, innovation, and personal and professional growth lead to success and lasting, meaningful relationships. It would be our sincere pleasure to show you this, first‑hand.

EXCELLENT MEDICAL INSURANCE AND LIFE BENEFITS FOR YOU AND YOUR FAMILY!

• Your Choice of Medical Plans (we reduced employee healthcare expense through our self‑insured plans for our employees and their families for 2024)
• Dental
• Vision
• FREE Company Paid Life Insurance
• FREE Employee Assistance Program Support for all employees
• 401K Retirement Plan
• Paid Holidays/Vacation/Paid Time Off

Avondale is proud to represent Mercedes‑Benz, Sprinter Commercial Vehicles, Porsche, Aston Martin, Bentley, Rolls Royce, McLaren, and Maserati.

Who is Avondale Group?

A career at Avondale

As a New Car Sales Experience Associate (SEA), this person will shadow and assist the Sales Experience Manager (SEM), while also learning the Avondale Sales Process (One Touch). The SEA will assist the SEM in the sales process by performing tasks essential to producing results, and ensuring an extraordinary client experience. The SEA will ‘graduate’ to the SEM position once the SEA’s eligibility has been determined.

Responsibilities

• Learn and implements the Avondale Sales Process (One Touch)
• Learn and utilize Auto Alert to prospect for opportunities within SEM’s client base
• Learn and conduct deliveries (including off‑site deliveries)
• Learn and perform product presentations
• Maintain a thorough knowledge of the inventory and product including technical specifications, exterior color options, interior trim options, optional and standard equipment and competitive advantages
• Pull cars from inventory
• Greet SEM’s clients when necessary
• Assists with appraisal of trade‑ins
• Get cars ready for deliveries (which includes taking cars to make ready/prep center, cleaning, and filling gas)
• Transport cars to offsite locations (including for dealer trades)
• Knows and understands the Client Concern Resolution (CCR) process, and use the program to achieve client satisfaction

EDUCATION And/or EXPERIENCE

High school diploma or GED; and six months to one-year related experience and/or training; or

equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License

Operator's Driver's License (must be insurable)

PHYSICAL DEMANDS

The employee must occasionally lift and/or move up to 25 pounds.