Sales & Events Administrator

Alyeska Resort; Anchorage (AK); On-site; USD 45,000 - 65,000; Full time

Job summary

Alyeska Resort in Girdwood, AK is seeking a Sales & Event Administrator to serve as the first contact for the Sales & Events office and manage leads and assignments to sales managers. You will support site inspections, events, and tours while coordinating office operations.

The role requires strong communication, organization, and time-management skills, with occasional long hours and weekend work during peak periods. Hotel operations experience is preferred.

Qualifications

• Bachelor's degree in sales, marketing, or hospitality; or equivalent combination of education and experience.
• 1-3 years of hotel sales and resort operations experience strongly preferred
• Experience with Opera Sales and Catering and PMS systems preferred
• Microsoft Office computer literacy required
• Excellent verbal and written communication and presentation skills
• Strong organizational skills and ability to prioritize
• Excellent time-management skills and ability to delegate and handle multiple priorities
• Self-Motivated and results oriented
• Team player to assist with obtaining new business
• Ability to work some weekends and holidays
• Must have valid US Driver’s License

Responsibilities

• Serve as the first point of contact for the Sales & Events office
• Respond to and qualify all incoming leads and route to the appropriate sales manager
• Provide on-site support for site inspections, event management, and FAM tours
• Coordinate tour groups and handle general office administration
• Attend and report on communication meetings (Resume and BEO)
• Respond to special requests and prepare/execute amenities
• Manage day-use bookings and internal meetings

Skills

Verbal and written communication

Presentations

Time management

Organization

Team player

Self-motivated

Work ethic under pressure

Education

Bachelor's degree in sales, marketing, or hospitality

Tools

Opera Sales and Catering

PMS systems

Microsoft Office

Job description

Sales & Event Administrator

As Sales and Events Administrator for Alyeska Resort, in Girdwood, AK you will be the first point of contact for the Sales & Events office. You will be responsible for responding to and qualifying all incoming leads through various channels and assigning to the appropriate sales manager for follow-up. You will provide on-site support for activities such as site inspections, event management, organizing FAM tours, tour groups and general office administration. You must have superior communication skills and the ability to build rapport with all operating departments throughout the hotel. Attending and reporting on all communication meetings inclusive of both Resume and BEO will be crucial. Other duties will include responding to special requests, preparing and executing amenities, managing day use bookings and internal meetings. The successful candidate will be self‑motivated and self‑managed, but thrive in a collaborative environment. No two days in this position will ever be the same. We are looking for an individual who is adaptable, maintains composure, thrives under pressure and has exemplary time management skills with the ability to prioritize. This role occasionally involves extended hours and weekends to accommodate peak business periods and deadlines. Preference will be given to individuals with previous experience in hotel operations. Working knowledge of OPERA, Ideas and Microsoft Office will be considered an asset. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.

Skills/Requirements

• Bachelor's degree in sales, marketing, or hospitality; or equivalent combination of education and experience.
• 1-3 years of hotel sales and resort operations experience strongly preferred
• Experience with Opera Sales and Catering and PMS systems preferred
• Microsoft Office computer literacy required
• Excellent verbal and written communication and presentation skills
• Strong organizational skills and ability to prioritize
• Excellent time-management skills and ability to delegate and handle multiple priorities
• Self-Motivated and results oriented
• Team player to assist with obtaining new business
• Ability to work some weekends and holidays
• Must have valid US Driver’s License

Why Alyeska?

Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard and are encouraged to share their enthusiasm with our guests. Offering year‑round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Alyeska Resort is Alaska's premier year‑round destination featuring the 299‑room Hotel Alyeska. Located just 40 miles from Anchorage and Ted Stevens Anchorage International Airport, Alyeska Resort is your base camp for an endless number of summer and winter adventures. Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

• Vision, Dental, and Medical Insurance for regular full‑time employees
• Paid holiday and paid time off (Vacation and Personal)
• Free Season Pass for employees and qualified dependents
• Roth 401(k) and 401(k) Retirement Savings Plan
• Discounts for rooms at The Hotel Alyeska and affiliate hotels
• Discounts in Resort restaurants, shops, and fitness center/pool
• Relocation available

Physical demands and work environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee occasionally required to stand; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

Work Environment: While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.