Sales Engineer (Wireless/RF)

Elastic Ltd; United States; Hybrid; USD 85,000 - 110,000; Full time

Job summary

Elastic Ltd is seeking a Sales Engineer for Wireless Communications who will support customers in evaluating, integrating, and deploying advanced wireless technology solutions. This role is highly technical and involves working closely with customers to understand their needs and ensure successful outcomes.

Key responsibilities include technical discussions, troubleshooting, and product demonstrations in a dynamic environment focused on sectors like robotics, defense, and industrial technology.

The ideal candidate will have a blend of engineering and customer-facing experience, strong problem-solving skills, and effective communication abilities.

Qualifications

• Experience in a customer-facing technical role like Sales Engineering or Technical Support.
• Strong troubleshooting and problem-solving capabilities.
• Ability to communicate effectively with technical and non-technical stakeholders.

Responsibilities

• Support customers through evaluation, integration, and deployment activities.
• Engage in technical discussions, product demonstrations, and field testing.
• Help customers maximize the value of the technology.

Skills

RF communications and wireless technologies

IP networking, TCP/IP, routing, and network troubleshooting

Radio systems, wireless infrastructure, or communications equipment

Antenna systems, signal propagation, or network performance optimisation

Systems integration, technical support, or field engineering

Job description

Sales Engineer – Wireless Communications (U.S.) 50% Travel

We have partnered with a growing technology company developing advanced wireless communication solutions for customers operating in sectors such as unmanned systems, robotics, industrial technology, and defense. As demand for their technology continues to increase, they are seeking a Sales Engineer to support customers through evaluation, integration, and deployment activities.

This is a highly technical, customer-facing position that will suit someone who enjoys working at the intersection of engineering and commercial teams. You'll work closely with customers to understand technical requirements, support product adoption, troubleshoot complex issues, and ensure successful deployment outcomes.

The role requires an individual who can build credibility with engineering teams while also acting as a trusted partner throughout the customer lifecycle. You'll be involved in technical discussions, product demonstrations, field testing activities, and ongoing support, helping customers maximize the value of the technology.

Key Technical Experience

• RF communications and wireless technologies
• IP networking, TCP/IP, routing, and network troubleshooting
• Radio systems, wireless infrastructure, or communications equipment
• Antenna systems, signal propagation, or network performance optimisation
• Systems integration, technical support, or field engineering

What We're Looking For

• Experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Field Applications Engineering, Systems Engineering, or Technical Support
• Strong troubleshooting and problem-solving capabilities
• Ability to communicate effectively with both technical and non-technical stakeholders
• Comfortable supporting customer evaluations, deployments, and technical workshops
• A hands-on approach and willingness to engage directly with customers to solve complex technical challenges

Candidates may come from a variety of backgrounds including wireless communications, networking, telecommunications, defense, aerospace, robotics, industrial technology, or related engineering environments.

This opportunity offers the chance to join an innovative business operating in a fast-moving technology sector, where you'll play a visible role in helping customers successfully adopt and deploy advanced communications solutions.