Sales Engineer (Mid-West)

Civ Robotics inc.; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Equity / stock options

Performance-based incentives

Job summary

Civ Robotics inc. is seeking a Sales Engineer to lead technical efforts across pre-sales, deployment, training, and expansion in the Midwest region.

This role requires hands-on robotics hardware and software experience and regular travel to customer sites. You will partner with Sales, Customer Success, Operations, and Engineering to ensure successful adoption in real-world construction sites, translating technical details into measurable business outcomes.

Qualifications

• 3+ years in a Sales Engineer / Solutions Engineer / Field Engineer / Technical Account / Robotics Field Ops type role.
• Hands-on experience with hardware + software systems (robotics, IoT, industrial automation, construction tech, etc.).
• Strong troubleshooting instincts and comfort working on-site in messy real-world environments.
• Excellent communication and presentation skills, able to translate technical details into business outcomes.
• Ability to work cross-functionally (Sales, CS, Product, Engineering) and thrive in a fast-moving startup.
• Willingness to travel to project sites as needed (typically ~30–35%).

Responsibilities

• Lead technical discovery to understand customer workflows, constraints, and success criteria.
• Run compelling product demos (office + on-site) and communicate value in a practical, customer-specific way.
• Partner with Sales on evaluations, pilots, proposals, and technical validation to support closing and expansion.
• Serve as a trusted technical advisor to stakeholders across operations, site leadership, technical teams, and executives.
• Support deployments and onboarding: train customer teams on robot operation, best practices, and basic maintenance.
• Provide hands-on troubleshooting for robotic/electrical systems and hardware/software integration issues.
• Document customer interactions, common issues, and repeatable solutions; contribute to playbooks and training materials.
• Monitor adoption signals (usage, friction points, operator feedback) and proactively address risks.

Skills

Sales engineering

Technical communication

On-site troubleshooting

Cross-functional collaboration

Travel readiness

Tools

Robotics hardware

IoT systems

GNSS/GPS

RTK

Job description

About Civ Robotics

Civ Robotics is revolutionizing the $3 trillion infrastructure construction industry by automating repetitive, labor-intensive tasks. Our mission is to bridge the workforce gap and accelerate the development of critical infrastructure projects with cutting-edge robotics and autonomous navigation technology.

With over 100 robots deployed and actively transforming construction sites worldwide, we’re redefining efficiency, safety, and precision in the field. Backed by top-tier investors, Civ Robotics is a fast-growing startup headquartered in San Francisco, founded by industry experts with deep construction experience.

Join us in building the future of construction automation and be part of a team that’s shaping the next generation of robotics.

About the Role

We’re hiring a Sales Engineer to join our Sales team and serve as a technical leader across the customer lifecycle, from pre-sales demos and technical discovery through deployments, training, adoption, and expansion support.

You’ll partner closely with Sales, Customer Success, Operations, and Engineering to help customers successfully adopt Civ Robotics in real-world construction environments. This role is ideal for someone who enjoys solving hands‑on technical challenges, building trust with customers, and driving outcomes that directly impact revenue and retention.

This role is for someone based on the Mid West and requires regular travel to customer job sites.

What You’ll Do

Pre-Sales / Technical Selling

• Lead technical discovery to understand customer workflows, constraints, and success criteria.
• Run compelling product demos (office + on‑site) and communicate value in a practical, customer‑specific way.
• Partner with Sales on evaluations, pilots, proposals, and technical validation to support closing and expansion.
• Serve as a trusted technical advisor to stakeholders across operations, site leadership, technical teams, and executives.

Deployment, Training, and Customer Success Enablement

• Support deployments and onboarding: train customer teams on robot operation, best practices, and basic maintenance.
• Provide hands‑on troubleshooting for robotic/electrical systems and hardware/software integration issues.
• Document customer interactions, common issues, and repeatable solutions; contribute to playbooks and training materials.
• Monitor adoption signals (usage, friction points, operator feedback) and proactively address risks.

Expansion & Strategic Support

• Partner with Sales / Customer Success on renewals, upsells, and long‑term account health.
• Join QBRs and customer check‑ins as the technical voice: outcomes, ROI, roadmap alignment, and next steps.
• Gather field feedback and share insights with Product/Engineering to drive continuous improvement.
• Help drive customer advocacy: references, case studies, and site visits.

What We’re Looking For

Minimum Qualifications / Must-Haves

• 3+ years in a Sales Engineer / Solutions Engineer / Field Engineer / Technical Account / Robotics Field Ops type role (or similar customer‑facing technical role).
• Hands‑on experience with hardware + software systems (robotics, IoT, industrial automation, construction tech, etc.).
• Strong troubleshooting instincts and comfort working on‑site in messy real‑world environments.
• Excellent communication and presentation skills, able to translate technical details into business outcomes.
• Ability to work cross‑functionally (Sales, CS, Product, Engineering) and thrive in a fast‑moving startup.
• Willingness to travel to project sites as needed (typically ~30–35%).

Preferred / Nice‑to‑Haves

• Experience in construction, solar, civil engineering, surveying, or adjacent infrastructure workflows.
• Familiarity with GNSS/GPS, RTK, total stations, or construction layout processes.
• Experience running pilots / evaluations and supporting procurement or vendor selection processes.
• Comfort working with metrics and customer health signals (adoption, retention risk, ROI).

What You’ll Get

• A high‑impact role in a fast‑growing robotics startup.
• Opportunity to shape customer experience and influence product roadmap through field feedback.
• Competitive salary + performance‑based incentives.
• Equity / stock options.
• Health, dental, and vision benefits.