Sales Engineer(Mid-Market)- Payroll

XYZ Venture Capital; United States; Remote; USD 108,000 - 145,000; Full time

Job summary

HiBob is seeking a Sales Engineer to bridge technical solutions and business value for US payroll-focused clients. You will partner with Account Executives, Product, Customer Success, and Services to demonstrate impact and guide buyers through complex payroll challenges.

The role requires 3+ years in pre-sales, strong payroll knowledge, and the ability to translate technical details into clear customer benefits. Remote-friendly, time-zone aware, with competitive base salary and performance bonus.

Qualifications

• 3+ years in a pre-sales Sales Engineering/Solutions Consulting role supporting SaaS/B2B software sales.
• Hands-on experience with payroll at a US-based organization, understanding payroll workflows and compliance.
• Strong ability to translate payroll expertise into customer-facing recommendations and demonstrations.
• Consultative selling skills to convert complex tech details into business value.
• Familiarity with cloud platforms, integrations, and security.
• Excellent written and verbal communication for diverse stakeholders.
• Experience with CRM and sales enablement tools to leverage data for decisions.

Responsibilities

• Prepare and deliver tailored technical demonstrations linking platform features to clients' business challenges.
• Lead discovery sessions with stakeholders to identify KPIs, payroll workflows, compliance needs, and pain points.
• Explain US payroll workflows and compliance considerations in clear, accessible language.
• Build partnerships with customers through consultative conversations to co-create solutions.
• Translate customer requirements into actionable technical solutions focusing on US payroll and employee experience.
• Collaborate with Sales, Product, and Services to translate requirements into solutions.
• Provide feedback to product teams to influence platform evolution.
• Use data analytics and CRM to identify needs and track engagement; drive sales improvements.
• Identify and mitigate technical risks during pre-sales and implementation.
• Lead internal enablement sessions on US Payroll and best practices for sales teams.

Skills

Sales engineering

US payroll knowledge

CRM proficiency

Communication skills

AI tooling

Problem solving

Cross-functional collaboration

Time management

Tools

CRM systems (Salesforce)

API integrations

Job description

At HiBob, we believe work should be human, transparent, and empowering — and we’re on a mission to transform the HR experience with our innovative SaaS platform. We’re looking for a passionate, curious, and technically adept Sales Engineer who’s eager to grow, collaborate, and make a real impact. Our ideal candidate possesses general knowledge of the HR industry, business practices, and software systems, and has the ability to communicate the differentiated value of our platform.
In this role, you’ll partner closely with our Account Executives, Product, Customer Success, and Professional Services teams to bring our products to life for customers. You’ll be a key connector between technical solutions and business outcomes — helping our clients understand how HiBob can transform their people operations and culture.
If you thrive on learning, enjoy solving problems creatively, and love working in a team that values openness and growth, this is the place for you.
Candidates should be willing to work across multiple time zones primarily within regular business hours. We want to hear from you if you have:

• 3+ years of experience in a pre-sales Sales Engineering/Solutions Consulting role
  supporting SaaS and B2B software sales.
• Hands-on experience managing, running, or selling payroll at a US-based organization, with a strong understanding of payroll workflows, compliance, and common operational pain points.
• Strong working knowledge of US payroll processes and the ability to translate payroll expertise into clear customer-facing recommendations and demonstrations.
• Strong consultative selling skills with ability to translate complex technical details into
  business value.
• Knowledge of cloud platforms, API integrations, and security principles.
• Excellent communication and interpersonal skills to engage diverse stakeholders,
  including non-technical audiences.
• Proven problem-solving abilities, adaptability, and a growth mindset.
• Experience working with CRM and sales enablement tools to leverage data for decision
  making.
• Ability to work effectively both independently and collaboratively across teams
• Comfortable using AI tools to boost productivity and buyer engagement; experience
  with generative AI (like ChatGPT or similar) is a plus, but curiosity and a willingness to
  explore new technologies matter more.
• Preferred: recognized payroll or HR certifications such as Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), SHRM-CP, or PHR.
• Bonus: Multilingual skills.

What will you do?

• Prepare and deliver tailored, engaging technical demonstrations that clearly connect our platform’s features to customers’ unique business challenges and people-first goals.
• Lead multi-threaded discovery sessions with diverse stakeholders to uncover KPIs, strategic initiatives, payroll workflows, compliance requirements, and pain points.
• Use payroll expertise to explain US payroll workflows, compliance considerations, and common customer pain points in clear, accessible language for both technical and non-technical audiences.
• Build genuine partnerships with customers through consultative conversations that uncover pain points and strategic objectives—co-creating solutions that drive meaningful outcomes.
• Translate customer requirements into actionable technical solutions, with particular focus on US payroll processes, operational needs, and the employee experience.
• Collaborate cross-functionally with Sales, Product, and services teams to understand and translate customer requirements into actionable technical solutions.
• Champion the voice of the customer by providing clear, prioritized feedback to product teams, influencing the evolution of HiBob’s platform to better serve the people and organizations we support.
• Leverage data analytics and CRM tools to identify customer needs, track engagement, and drive continuous improvement in sales strategies.
• Proactively identify and mitigate technical risks during pre-sales and implementation phases.
• Lead internal enablement sessions and share best practices on the technical and operational aspects of US Payroll, helping sales teams build confidence in customer conversations.
• Develop knowledge of integration technologies (APIs, webhooks) and security compliance to ensure customer solutions are scalable and secure.
• Embody HiBob’s values by fostering a positive, inclusive environment where teamwork and open communication drive success.

Base salaries for this role range from $108,000 - $145,000 per year. Additionally this role has a variable compensation component.

As an HR company, HiBob seeks to create a best-in-class employee experience for all Bobbers. We take immense pride in the diversity of our team and in creating an environment that is fair and equitable for all. Ensuring pay equity across race, gender, and all other forms of diversity is pivotal to this mission.
When determining salary ranges for our roles, we look at external market data and the salaries of Bobbers holding the same or similar roles. Our pay bands are wide because great candidates come to us with a broad range of experience and skill sets. When making individual pay rate decisions, we take into account the candidates’ depth of experience, their qualifications relative to incumbent employees, and their location-among other factors.