Sales Engineer, Mid Market - Northeast

Ladders; United States; Remote; USD 109,000 - 145,000; Full time

Benefits offered by this job

Remote work

Development stipend

Health and parental leave plans

Above-market compensation

Bonuses and equity opportunities

Job summary

Ladders is seeking a Sales Engineer, Mid Market - Northeast to work remotely from the United States. You will partner with sales, product, and customer stakeholders to support evaluations and drive adoption of connected technology solutions.

This role blends pre-sales expertise, solution design, and customer-facing communication for mid-market accounts in the Northeast. You will translate product capabilities into business value, script API-driven solutions, and guide deployments.

Qualifications

• Bachelor's degree in a relevant field.
• 2+ years of experience in pre-sales or customer support.
• Strong technical sales acumen and understanding of business processes.
• Ability to communicate complex concepts to non-technical audiences.
• Experience evaluating hardware/software products; basic electronics knowledge.
• Familiarity with cloud technologies and system integration concepts.

Responsibilities

• Support the sales process by positioning technical solutions and addressing customer questions during evaluations.
• Build expertise in the company's IoT products and their business applications.
• Demonstrate how customers can benefit from the company's solutions.
• Prepare deliverables that support sales conversations and customer engagement.
• Guide installers on best practices for hardware deployment.
• Use open APIs to script solutions that address customer needs.
• Partner with customers to identify expansion opportunities and support account growth.
• Act as a bridge between product and sales teams by sharing technical feedback and customer insights.

Skills

Pre-sales experience

Technical sales

Customer communication

Hardware/electronics knowledge

Cloud technologies

Education

Bachelor's degree in a relevant field

Job description

For our client, we are seeking a Sales Engineer, Mid Market - Northeast to join the team of a leader in the Enterprise Technology space.

This role will partner closely with sales, product, and customer stakeholders to support technical evaluations and drive adoption of connected technology solutions. You will serve as a trusted technical resource for mid-market accounts across the Northeast, helping translate product capabilities into clear business value. The position blends pre-sales expertise, solution design, and customer-facing communication to support growth and successful deployments.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $109,480 – $144,900 annually

Responsibilities

• Support the sales process by positioning technical solutions and addressing customer questions during evaluations
• Build expertise in the company's IoT products and their business applications
• Demonstrate how customers can benefit from the company's solutions
• Prepare deliverables that support sales conversations and customer engagement
• Guide installers on best practices for hardware deployment
• Use open APIs to script solutions that address customer needs
• Partner with customers to identify expansion opportunities and support account growth
• Act as a bridge between product and sales teams by sharing technical feedback and customer insights

Qualifications

• Bachelor's degree in a relevant field from an accredited university
• 2+ years of experience in pre-sales or customer support
• Strong technical sales acumen and understanding of business processes
• Ability to communicate complex concepts to non-technical audiences
• Experience managing hardware/software product evaluationsBasic electronics and electrical systems knowledge
• Familiarity with cloud technologies and system integration concepts

Benefits

• Flexible, employee-led remote work model
• Professional development stipend
• Comprehensive health and parental leave plans
• Above-market total compensation including performance bonuses and equity
• Opportunities for top performers to earn significantly over market rates

Our client is an equal opportunity employer.