Sales Engineer, Ads: Retailer Onboarding & Launch

DoorDash; Ann Arbor (MI); On-site; USD 110,000 - 170,000; Full time

Job summary

Symbiosys.ai is seeking a Sales Engineer, Ads, to support onboarding and growth of retailers and ad channels on our platform. You will translate partner needs into technical requirements, support integration planning, validate data flows and event tracking, troubleshoot launch blockers, and ensure retailers and ad channels are set up for success.

This role reports to the Head of Sales Engineering and Product.

Qualifications

• Strong technical aptitude and communication skills.
• Attention to detail and project management experience.
• Experience with retailers, ad channels, data feeds, APIs, and tracking is valued.

Responsibilities

• Support end-to-end technical onboarding of retailers and ad channels, from discovery and requirements gathering through integration planning, data validation, launch readiness, and post-launch troubleshooting.
• Act as a trusted technical partner to retailers, ad channels, and internal teams by asking strong discovery questions, understanding workflows, clarifying requirements, documenting decisions, explaining tradeoffs, answering technical questions, and keeping workstreams moving toward launch.
• Validate event tracking, data feeds, product feeds, campaign setup, attribution inputs, reporting outputs, and other integration data to ensure launches are accurate and reliable.
• Troubleshoot integration questions related to APIs, product feeds, conversion tracking, reporting, retailer data flows, e-commerce platforms, inventory systems, and ad channel connectivity.
• Gather partner feedback, identify recurring issues, coordinate with cross-functional teams, influence internal and external stakeholders toward practical launch decisions, and surface product and roadmap opportunities.

Skills

Technical aptitude

Communication

Attention to detail

Project management

AdTech experience

Retailer experience

APIs

Data feeds

Campaign setup

Tracking

Tools

SQL

Job description

Symbiosys.ai is seeking a Sales Engineer, Ads, to support onboarding and growth of retailers and ad channels on our platform. You will translate partner needs into technical requirements, support integration planning, validate data flows and event tracking, troubleshoot launch blockers, and ensure retailers and ad channels are set up for success.

This role reports to the Head of Sales Engineering and Product.