Sales Engineer

VanTran Industries, Inc.; Waco (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

VanTran Industries, Inc. is seeking a Sales Engineer responsible for providing technical support to sales teams, reviewing customer specifications, and generating quotes. The main goal is to boost customer acquisition and retention while increasing revenue.

Qualifications include a Bachelor's degree in Electrical Engineering and strong technical skills. Preferred experience in Sales or Customer Service and familiarity with CRM software are advantageous. The role demands effective communication and problem-solving abilities in a collaborative work environment.

Qualifications

• 2-3 years' Sales and/or Customer Service experience.
• Technical, analytical, and electrical aptitude.

Responsibilities

• Analyze and interpret customer specifications in Requests for Quotations (RFQs).
• Maintain accurate records in Customer Relationship Management (CRM) Software.
• Coordinate with the Regional Sales Managers and Sales Representatives to provide quotations.

Skills

Technical and Electrical Capacity

Communication Proficiency

Critical Thinking

Problem Solving

Interpersonal Skills

Customer Service

Self-Motivated

Time Management

Accountable to Objectives

Organizational Skills

Attention to Detail

Proficiency with Microsoft Office Products

Proficiency with Customer Relationship Management (CRM) software

Education

Bachelor's degree in Electrical Engineering or related field

Tools

Customer Relationship Management (CRM) software

Job description

The Sales Engineer is responsible for providing technical support to Regional Sales Managers and Sales Representatives, reviewing customer specifications, assisting in determining and understanding customer needs, and generating quotes. The Sales Engineer's main objective is to increase revenue and boost customer acquisition and retention.

Key Responsibilities

• Analyze and interpret customer specifications in Requests for Quotations (RFQs) and prepares both technical and commercial proposals.
• Maintain accurate records in Customer Relationship Management (CRM) Software.
• Notify the Business of all new order placements in a timely manner.
• Coordinate with the Regional Sales Managers and Sales Representatives to provide quotations, answer technical questions, and convert open opportunities into sales orders.
• Work closely with the Director of Sales & Marketing to ensure the proper and accurate coverage of specific customer accounts.
• Collaborate with the Supply Chain Management Department to ensure that pricing structures are appropriate.
• Collaborate with the Engineering Department to ensure that orders are accurate, and specifications are met.
• Collaborate with other members of the Sales & Marketing department, as well as external Sales Representatives to establish additional avenues for acquiring new customers and plans for meeting order intake goals.
• Periodically participate in industry events, including conferences and trade shows, to network and promote the Company's products.

Qualifications

• Required qualifications:
  • Bachelor's degree in Electrical Engineering or related field.
  • Technical, analytical, and electrical aptitude.
• Preferred qualifications:
  • 2-3 years' Sales and/or Customer Service experience.
  • Customer Relationship Management (CRM) software experience.

Skills and Competencies

• Technical and Electrical Capacity.
• Communication Proficiency.
• Critical Thinking.
• Problem Solving.
• Interpersonal Skills.
• Customer Service.
• Self-Motivated.
• Time Management.
• Accountable to Objectives.
• Organizational Skills.
• Attention to Detail.
• Proficiency with Microsoft Office Products.
• Proficiency with Customer Relationship Management (CRM) software.

Disclaimer

The statements above are intended to describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities, duties, or skills required. Forgent Power reserves the right to modify, interpret, or apply this job description as needed.

Equal Employment Opportunity Statement

Forgent Power is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected class.