Sales Engineer

Rippling, Inc.; United States; Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Remote or hybrid work

Professional development support

Competitive compensation

Job summary

Decisions is seeking a Sales Engineer to serve as the technical and consultative partner throughout the sales cycle. You will work with Account Executives to help prospects understand how the Decisions platform solves business challenges.

You’ll lead product demonstrations, uncover needs, and translate business requirements into potential solutions, enabling customers to improve their processes. This role blends business, tech, and sales with strong communication skills.

Qualifications

• 3+ years in a customer-facing technical role such as sales engineering, solutions consulting, or related fields.
• Bachelor’s degree or equivalent professional experience.
• Experience with enterprise software, business process automation, or workflow tech.

Responsibilities

• Partner with Account Executives to understand customer needs and support opportunities throughout the sales process.
• Lead software demonstrations tailored to customer use cases and industries.
• Conduct discovery to uncover business challenges and opportunities for improvement.
• Translate customer requirements into solution concepts and proofs of concept.
• Build and configure solutions within the Decisions platform to demonstrate capabilities.
• Explain complex tech concepts to both technical and non-technical audiences.
• Engage with developers, technical leaders, business users, and executives.
• Prepare relevant use cases ahead of conversations and adapt during demos.

Skills

Sales engineering

Solutions consulting

Business analysis

Solutions architecture

Professional services

Technical discovery

Education

Bachelor’s degree or equivalent

Tools

APIs

Enterprise software

Job description

At Decisions, we help organizations make work easier through intelligent process orchestration. Our platform brings workflows, rules, approvals, and AI together so teams can simplify complex processes, move faster, and focus on the work that matters most. Behind that platform is a team of curious, collaborative people who take ownership, support one another, and care about creating real impact for our customers. If you’re excited by meaningful work, smart teammates, and opportunities to grow, Decisions could be a great place for you.

About the Role

As a Sales Engineer at Decisions, you’ll serve as the technical and consultative partner throughout the sales process, working alongside Account Executives to help prospective customers understand how the Decisions platform can solve real business challenges.

You’ll lead product demonstrations, uncover customer needs, translate business requirements into potential solutions, and help prospects understand how Decisions can improve their processes. This role sits at the intersection of business, technology, and sales, requiring someone who can communicate confidently, ask the right questions, learn complex technology, and adapt quickly.

WhatYou’llOwn

• Partner with Account Executives to understand customer needs and support opportunities throughout the sales process.
• Lead software demonstrations tailored to customer use cases, industries, and priorities.
• Conduct discovery and requirements gathering conversations to uncover business challenges and opportunities for improvement.
• Translate customer requirements into solution concepts, customized demos, and proofs of concepts.
• Build and configure solutions within the Decisions platform to demonstrate relevant capabilities.
• Explain complex technical concepts clearly to both technical and non-technical audiences.
• Engage confidently with stakeholders ranging from developers and technical leaders to business users and executives.
• Research prospects and prepare relevant use cases ahead of customer conversations.
• Adapt demonstrations and conversations in real time as customer needs and questions evolve.
• Collaborate across Sales, Customer Success, Professional Services, Marketing, and technical teams to support customer opportunities.
• Support sales and marketing initiatives, including events, conferences, demos, and customerfacing materials.
• Manage multiple opportunities and priorities across different customers and industries.

What You Bring

• 3+ years of experience in sales engineering, solutions consulting, technology consulting, business analysis, solutions architecture, implementation, professional services, or a similar customer-facing technical role.
• Bachelor’s degree or equivalent relevant professional experience.
• Proven experience with enterprise software, business process automation, workflow technology, or low-code/no-code platforms.
• Experience with software demonstrations and technical discovery.
• Familiarity with databases, APIs, integrations, application administration, or software development concepts is a plus; deep programming expertise is not required.
• Strong communication and presentation skills in customer-facing environments.
• A consultative mindset with the ability to ask effective questions and uncover underlying business needs. Understanding business processes and opportunities for process improvement.
• Technical aptitude and the ability to learn and demonstrate complex software.
• Ability to communicate effectively with both technical and business stakeholders, including executives.
• Confidence navigating ambiguity, changing requirements, and unexpected questions.
• Strong organization and time management skills.
• A collaborative approach and ability to work effectively across teams.

We know people do their best work when they feel supported. That’s why we offer benefits and perks that help our employees take care of themselves, stay connected, and continue growing in and outside of work.

• Competitive compensation and performance-based incentives.
• Comprehensive health and wellness benefits.
• Flexible work environment with opportunities for remote or hybrid work.
• Professional development, learning, and certification support.
• Collaborative, high-growth culture with opportunities to make a meaningful impact.
• Paid time off, company holidays, and employee recognition programs