Sales Engineer

Success Matcher Recruitment

United States

On-site

USD 200,000 - 300,000

Full time

14 days+

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Benefits offered by this job

Medical insurance
Vision insurance
401(k)
Pension plan
Child care support
Paid maternity leave
Paid paternity leave
Disability insurance

Job summary

A leading recruitment firm is seeking a qualified Sales Engineer to join its fast-growing payments team in Brooklyn. This hands-on role combines engineering and customer success, offering significant influence on platform security and innovation. Ideal candidates have 4-10 years of experience in payments or fintech and technical mastery in Ruby on Rails, Next.js, TypeScript, and SQL. Join a dynamic team focused on trust, safety, and success for high-value customers, with benefits like medical insurance, 401(k), and more.

Qualifications

  • 4–10 years as a Sales Engineer, Forward-Deployed Engineer, or Customer Engineer in payments or fintech.
  • Deep proficiency in Ruby on Rails, Next.js, TypeScript, and SQL.
  • Hands-on ‘builder’ mindset who can translate complex technical requirements into simple, effective solutions.

Responsibilities

  • Monitor transactions for chargeback risk, fraud, and collusion.
  • Own KYC and payout flows, designing extensible systems via APIs.
  • Maintain a high-trust environment by combating spam and scams.
  • Execute A/B experiments on checkout flows and contribute to future capabilities.
  • Act as a technical expert for high-value customers and partners.

Skills

Sales Engineering
Payments
Fintech
Ruby on Rails
Next.js
TypeScript
SQL

Education

Degree in Computer Science

Job description

3 days ago Be among the first 25 applicants

Success Matcher Recruitment provided pay range

This range is provided by Success Matcher Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$200,000.00/yr - $300,000.00/yr

Direct message the job poster from Success Matcher Recruitment

Co-Founder & VP | Success Matcher Recruitment | Success Starts With The Right Match

We are seeking a highly skilled Sales Engineer to join a fast-growing payments team. This role sits at the intersection of engineering, trust and safety, and customer success, offering the opportunity to directly impact platform security, reliability, and innovation in a high-volume transaction environment.

This is a hands‑on “player-coach” role (90% individual contributor, 10% leadership), ideal for a technical expert who thrives in fast‑paced, startup-like environments.

What You’ll Do
  • Guard the Platform: Monitor transactions for chargeback risk, fraud, and collusion. Make critical decisions on fund holds, refunds, and onboarding reserves.
  • Build Infrastructure: Own KYC (Know Your Customer) and payout flows, designing extensible systems via APIs.
  • Content Moderation: Maintain a high‑trust environment by combating spam and scams.
  • Drive Innovation: Execute A/B experiments on checkout flows and KYC setups; contribute to future capabilities such as Banking-as-a-Service, debit card issuance, and crypto bridging.
  • Customer Interface: Act as a technical expert for high-value customers and partners, ensuring clear and rapid resolution of technical needs.
What We’re Looking For
  • Experience: 4–10 years as a Sales Engineer, Forward‑Deployed Engineer, or Customer Engineer in payments or fintech.
  • Technical Mastery: Deep proficiency in Ruby on Rails, Next.js, TypeScript, and SQL.
  • Education: Degree in Computer Science from a top‑tier program preferred.
  • Startup Mindset: Hands‑on “builder” who can translate complex technical requirements into simple, effective solutions.
  • Presence: This is an on‑site role in Brooklyn, NY (5 days/week).
Why Join
  • Work on a high‑impact platform processing tens of thousands of daily transactions
  • Directly shape trust, safety, and customer success for a high‑growth payments team
  • Collaborate with a cross‑functional, innovative team at the forefront of fintech
Seniority level
  • Associate
Employment type
  • Full‑time
Job function
  • Technology, Information and Media, Software Development, and Financial Services

Referrals increase your chances of interviewing at Success Matcher Recruitment by 2x

Inferred benefits from the description for this job
  • Medical insurance
  • Vision insurance
  • 401(k)
  • Pension plan
  • Child care support
  • Paid maternity leave
  • Paid paternity leave
  • Disability insurance
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