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Success Matcher Recruitment provided pay range
This range is provided by Success Matcher Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$200,000.00/yr - $300,000.00/yr
Direct message the job poster from Success Matcher Recruitment
Co-Founder & VP | Success Matcher Recruitment | Success Starts With The Right Match
We are seeking a highly skilled Sales Engineer to join a fast-growing payments team. This role sits at the intersection of engineering, trust and safety, and customer success, offering the opportunity to directly impact platform security, reliability, and innovation in a high-volume transaction environment.
This is a hands‑on “player-coach” role (90% individual contributor, 10% leadership), ideal for a technical expert who thrives in fast‑paced, startup-like environments.
What You’ll Do
- Guard the Platform: Monitor transactions for chargeback risk, fraud, and collusion. Make critical decisions on fund holds, refunds, and onboarding reserves.
- Build Infrastructure: Own KYC (Know Your Customer) and payout flows, designing extensible systems via APIs.
- Content Moderation: Maintain a high‑trust environment by combating spam and scams.
- Drive Innovation: Execute A/B experiments on checkout flows and KYC setups; contribute to future capabilities such as Banking-as-a-Service, debit card issuance, and crypto bridging.
- Customer Interface: Act as a technical expert for high-value customers and partners, ensuring clear and rapid resolution of technical needs.
What We’re Looking For
- Experience: 4–10 years as a Sales Engineer, Forward‑Deployed Engineer, or Customer Engineer in payments or fintech.
- Technical Mastery: Deep proficiency in Ruby on Rails, Next.js, TypeScript, and SQL.
- Education: Degree in Computer Science from a top‑tier program preferred.
- Startup Mindset: Hands‑on “builder” who can translate complex technical requirements into simple, effective solutions.
- Presence: This is an on‑site role in Brooklyn, NY (5 days/week).
Why Join
- Work on a high‑impact platform processing tens of thousands of daily transactions
- Directly shape trust, safety, and customer success for a high‑growth payments team
- Collaborate with a cross‑functional, innovative team at the forefront of fintech
Seniority level
Employment type
Job function
- Technology, Information and Media, Software Development, and Financial Services
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Inferred benefits from the description for this job
- Medical insurance
- Vision insurance
- 401(k)
- Pension plan
- Child care support
- Paid maternity leave
- Paid paternity leave
- Disability insurance