Sales Engineer

Nexus Venture Partners; Santa Barbara (CA); On-site; USD 160,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Flexible PTO and holidays

Company-wide off-sites

Daily in-office lunch

Dinner when working late

Commuter benefits

Standing desks

Job summary

Avoca is seeking a Sales Engineer to embed in the sales process, partnering with Account Executives to support complex, high-stakes deals. You will clarify technical aspects, validate integrations, and ensure rigorous technical execution across inbound and outbound motions, helping scale our sales-led growth.

This role emphasizes collaboration with product, engineering, and customer teams. You will interface across AI-enabled platforms, CRM integrations, and deployment strategies, driving

Qualifications

• 4+ years in a pre-sales technical role within B2B SaaS
• Strong ability to lead technical conversations with mid-market and enterprise customers
• Ability to explain complex tech to both technical and non-technical audiences
• Experience with SaaS architectures, APIs and integrations

Responsibilities

• Lead technical deep dives, tailored demos, and solution walkthroughs for mid-market and enterprise prospects
• Conduct structured technical discovery to understand customer systems and integration needs
• Design and validate customer-specific solutions meeting technical and business requirements
• Serve as primary technical owner in pre-sales, partnering with account executives on strategy
• Answer questions about product architecture, AI behavior, scalability, security, and implementation
• Support pilots, trials, and technical validation efforts
• Advise on deployment, rollout strategies, and best practices
• Collaborate with Product, Engineering, AI Enablement, RevOps and customer teams to unblock deals
• Ensure smooth handoffs from pre-sales to post-sales and contribute to playbooks and messaging

Skills

Sales demos

Technical discovery

SaaS architectures

API integrations

Cross-functional collaboration

Enterprise deals

AI familiarity

Job description

Location: Santa Barbara, CA

Address: 419 State St., Santa Barbara, California, 93101

Employment Type: Full time

Location Type: On-site

Department: Sales

Compensation

• $160K – $200K
• Offers Equity
• Offers Bonus

At Avoca, we believe compensation should reflect the value people bring and set them up to share in what we're building. Our total compensation package includes a competitive base salary, equity, and a comprehensive benefits suite covering medical, dental, and vision insurance, a company-sponsored 401(k), flexible PTO, and daily in-office meals. Final compensation is determined by experience, skills, and qualifications, and our recruiting team will walk you through the full details as you move through the process.

About Avoca

Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.

We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 130+ employees in under two years across our NYC headquarters and Santa Barbara office.

In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.

About The Role

As a Sales Engineer, you’ll act as the technical authority embedded directly in the sales process. You’ll partner closely with Account Executives to support complex, high-stakes deals, bringing technical clarity, credibility, and confidence to customer conversations.

You’ll work at the intersection of Sales, Product, Engineering, AI, and Customer Operations, helping prospects understand how Avoca fits into their technical and operational environment. This role supports both inbound and outbound motions and is critical to scaling sales-led growth while maintaining technical rigor and execution quality.

What You’ll Do

• Lead technical deep dives, tailored demos, and solution walkthroughs for mid-market and enterprise prospects.
• Run structured technical discovery to understand customer systems, workflows, and integration needs.
• Design and validate customer-specific solutions that meet technical, operational, and business requirements.
• Serve as the primary technical owner in pre-sales, partnering closely with Account Executives on deal strategy.
• Answer complex questions around product architecture, AI behavior, scalability, security, and implementation.
• Support pilots, trials, and technical validation efforts as needed.
• Address technical objections and advise on best-practice deployment and rollout strategies.
• Collaborate with Product, Engineering, AI Enablement, RevOps, and customer teams to unblock deals and share field insights.
• Ensure smooth handoffs from pre-sales to post-sales and contribute to pre-sales playbooks, demos, and technical messaging.

What You’ll Bring

• 4+ years of experience in a Sales Engineer, Solutions Engineer, Solutions Consultant, or similar pre-sales technical role in B2B SaaS
• Comfortable leading technical conversations with mid-market and enterprise customers across complex sales cycles
• Strong understanding of SaaS architectures, APIs, and integrations
• Able to clearly explain complex technical concepts to both technical and non-technical audiences
• Trusted, credible, and customer-oriented in high-stakes sales environments
• Comfortable managing multiple deals and stakeholders simultaneously
• Experience supporting enterprise or technically complex sales motions
• Familiarity with AI-powered products, conversational AI platforms, or data-driven systems
• Background in implementations, technical program management, customer onboarding, or post-sale handoffs
• Familiarity with call center software, communications platforms, or CRM integrations

Who You Are

• Self-motivated, entrepreneurial, and comfortable operating in fast-moving, high-growth environments.
• Thrives on owning processes end-to-end and balancing multiple initiatives simultaneously.
• Autonomous, self-directed, and comfortable working with ambiguity.
• A proactive and effective communicator.
• You are collaborative, organized, and efficient.
• Eager to work in person at our NYC office full time.

Benefits

• Comprehensive medical, dental, and vision insurance
• Company-sponsored 401(k) through Vestwell
• Flexible PTO plus U.S. federal holidays
• Company-wide off-sites
• Daily in-office lunch through Parkday
• Dinner covered when working late
• Commuter benefits and late-night rideshare
• Standing desks and workspace accommodations available on request
• All core tools and software provided

Compensation

The expected base salary for this role is $160,000-$200,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca’s total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.

Why Avoca

At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.

Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Compensation Range: $160K - $200K

Location: Santa Barbara, CA

Address: 419 State St., Santa Barbara, California, 93101

Employment Type: Full time

Location Type: On-site

Department: Sales

Compensation

• $160K – $200K
• Offers Equity
• Offers Bonus

At Avoca, we believe compensation should reflect the value people bring and set them up to share in what we're building. Our total compensation package includes a competitive base salary, equity, and a comprehensive benefits suite covering medical, dental, and vision insurance, a company-sponsored 401(k), flexible PTO, and daily in-office meals. Final compensation is determined by experience, skills, and qualifications, and our recruiting team will walk you through the full details as you move through the process.

About Avoca

Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.

We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 130+ employees in under two years across our NYC headquarters and Santa Barbara office.

In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.

About The Role

As a Sales Engineer, you’ll act as the technical authority embedded directly in the sales process. You’ll partner closely with Account Executives to support complex, high-stakes deals, bringing technical clarity, credibility, and confidence to customer conversations.

You’ll work at the intersection of Sales, Product, Engineering, AI, and Customer Operations, helping prospects understand how Avoca fits into their technical and operational environment. This role supports both inbound and outbound motions and is critical to scaling sales-led growth while maintaining technical rigor and execution quality.

What You’ll Do

• Lead technical deep dives, tailored demos, and solution walkthroughs for mid-market and enterprise prospects.
• Run structured technical discovery to understand customer systems, workflows, and integration needs.
• Design and validate customer‑specific solutions that meet technical, operational, and business requirements.
• Serve as the primary technical owner in pre‑sales, partnering closely with Account Executives on deal strategy.
• Answer complex questions around product architecture, AI behavior, scalability, security, and implementation.
• Support pilots, trials, and technical validation efforts as needed.
• Address technical objections and advise on best‑practice deployment and rollout strategies.
• Collaborate with Product, Engineering, AI Enablement, RevOps, and customer teams to unblock deals and share field insights.
• Ensure smooth handoffs from pre‑sales to post‑sales and contribute to pre‑sales playbooks, demos, and technical messaging.

What You’ll Bring

• 4+ years of experience in a Sales Engineer, Solutions Engineer, Solutions Consultant, or similar pre‑sales technical role in B2B SaaS
• Comfortable leading technical conversations with mid-market and enterprise customers across complex sales cycles
• Strong understanding of SaaS architectures, APIs, and integrations
• Able to clearly explain complex technical concepts to both technical and non-technical audiences
• Trusted, credible, and customer‑oriented in high‑stakes sales environments
• Comfortable managing multiple deals and stakeholders simultaneously
• Experience supporting enterprise or technically complex sales motions
• Familiarity with AI‑powered products, conversational AI platforms, or data‑driven systems
• Background in implementations, technical program management, customer onboarding, or post‑sale handoffs
• Familiarity with call center software, communications platforms, or CRM integrations

Who You Are

• Self‑motivated, entrepreneurial, and comfortable operating in fast‑moving, high‑growth environments.
• Thrives on owning processes end‑to‑end and balancing multiple initiatives simultaneously.
• Autonomous, self‑directed, and comfortable working with ambiguity.
• A proactive and effective communicator.
• You are collaborative, organized, and efficient.
• Eager to work in person at our NYC office full time.

Benefits

• Comprehensive medical, dental, and vision insurance
• Company‑sponsored 401(k) through Vestwell
• Flexible PTO plus U.S. federal holidays
• Company‑wide off‑sites
• Daily in‑office lunch through Parkday
• Dinner covered when working late
• Commuter benefits and late‑night rideshare
• Standing desks and workspace accommodations available on request
• All core tools and software provided

Compensation

The expected base salary for this role is $160,000-$200,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca’s total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.

Why Avoca

At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.

Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Compensation Range: $160K - $200K