Sales Engineer

Sunbird Software Inc.; Oregon; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Sunbird Software Inc. is seeking an early-career Sales Engineer to support the sales team with technical discovery, demos, and POC activities. This remote role requires residency in the United States and offers hands-on learning under mentorship.

You will learn consultative selling, develop technical expertise, and collaborate with senior SEs and Account Managers to win customer engagements. Ideal candidates have 1–3 years in a technical or customer-facing role, strong English communication, and

Qualifications

• 1–3 years in a technical or customer-facing role (presales a plus).
• Foundational understanding of data center operations, DCIM or IT infra.
• Strong communication skills and willingness to learn in a fast-paced sales environment.
• Fluent English; additional languages a plus.

Responsibilities

• Assist with customer demonstrations and prepare demo environments.
• Support POC activities by following defined plans and tracking progress.
• Act as a technical resource to the sales team and escalate complex topics.
• Maintain demo labs, assets, slides, and reference content for engagements.
• Contribute to technical RFP responses and coordinate with internal teams.
• Update CRM records (HubSpot) for POCs, demos, and engagements.
• Help build SE documentation: guides, templates, and best practices.

Skills

Presales experience

Data center operations

Customer-facing skills

English communication

Travel readiness 15–20%

Education

Engineering degree or equivalent

Tools

HubSpot

Job description

The Sales Engineer is an early-career presales professional who supports the sales team by assisting with technical discovery, demonstrations, and proof-of-concept activities. The SE I works closely with senior Sales Engineers and Account Managers to learn consultative selling skills, develop technical expertise, and gain hands‑on experience with Sunbird's solutions and customer use cases. This is a remote position, but candidate must reside in United States. This role is focused on building foundational SE skills, understanding customer environments, and contributing to presales engagements under guidance and mentorship.

Key Responsibilities

• Assist with customer demonstrations of Sunbird's solutions for small to midsize clients, helping prepare demo environments, datasets, and scenarios aligned to customer use cases
• Support proof-of-concept (POC) activities for small to midsize clients by helping execute defined POC plans, tracking progress, and assisting with customer questions
• Serve as a technical support resource to the sales/ISR team, responding to technical questions with guidance and escalating complex topics as needed.
• Support and maintain demo labs and environments, ensuring presales assets and demo materials—including systems, slides, documentation, and reference content—are current, clean and ready for customer engagements.
• Assist with technical RFP responses by gathering information, drafting sections, and coordinating with internal teams.
• Update and maintain CRM records (currently HubSpot), ensuring accurate tracking of POCs, demos, and technical engagements.
• Contribute to building and maintaining the Sales Engineering documentation repository, including demo guides, discovery templates, use‑case narratives, POC playbooks, and internal best practices to support consistent, high‑quality customer engagements.

Skills/Qualifications

• 1-3 years of experience in a technical, IT, or customer-facing role (presales experience a plus).
• Foundational understanding of data center operations, DCIM, IT infrastructure, or related technologies.
• Strong desire to develop consultative selling and customer-facing skills.
• Ability to communicate technical concepts clearly with guidance and preparation.
• Strong organizational skills and willingness to learn in a fast-paced sales environment.
• Comfortable working collaboratively with sales, SEs, and cross-functional teams.
• Product certification, engineering degree, or equivalent technical background preferred.
• Exceptional communication skills and fluency in English required; additional languages a plus.
• Willingness to travel up to 15-20% as needed.