Sales Engineer

Webbing; New York (NY); Remote; USD 80,000 - 120,000; Full time

Job summary

An innovative company is seeking a Sales Engineer to enhance client engagement and ensure technical alignment. This fully remote role involves collaborating with sales teams, managing technical queries, and developing training materials for product awareness. The ideal candidate will possess strong networking knowledge and project management skills, enabling them to build robust technical relationships with enterprise customers. Join a dynamic team in a growing international environment, where you can contribute to cutting-edge connectivity and IoT solutions across the globe.

Benefits

Medical Coverage

401(k)

Professional Development Opportunities

Remote Work

Qualifications

• 5+ years in Sales Engineering managing customer technical relationships.
• Knowledge of networking components like firewalls and routers.

Responsibilities

• Engage with clients for technical alignment and support.
• Develop training materials for product awareness.

Skills

Sales Engineering

Networking Topology

TCP/IP

Project Management

Problem-Solving Skills

Interpersonal Skills

Communication Skills

Job description

Join to apply for the Sales Engineer role at Webbing.

Responsibilities include:

1. Ongoing client engagement to ensure technical alignment, including pre/post sales technical issues, documenting technical requirements, and understanding product technical feasibility within customer environments.
2. Developing and providing technical collateral and training for product awareness pre/post sales.
3. Working closely with Pre-Post Sales teams to understand and align technical requirements, including documenting network design and coordinating with network/engineering teams for VPN, Static IP, and other technical elements.
4. Managing customer technical queries and monitoring support requests to ensure product requirements are met, collaborating with customer success teams for internal alignment.
5. Preparing and communicating weekly and quarterly reports on technical issues and escalations.

Qualifications:

• 5+ years of experience in Sales Engineering or similar roles managing customer technical relationships at the enterprise level.
• Knowledge of networking topology, TCP/IP, network configuration, and components such as firewalls, routers, proxies.
• Experience with cellular networks, including Signalling (DIAMETER, GTP), core infrastructure (PGW, UPF, DRA, HLR/HSS), roaming (SS7, GRX/IPX), Remote Sim Provisioning (RSP), SGP02, SGP22, SGP32.
• Strong project management skills.
• Excellent business acumen and interpersonal skills to build technical business relationships.
• Strategic, tactical, and problem-solving skills.
• Strong written and verbal communication skills in English.

About Webbing:

Founded in 2010, Webbing is a global data MVNO providing enterprise-grade connectivity and IoT services across over 200 countries and 600+ mobile networks. It offers secure, protected networks with content intelligence, enabling real-time data management, monitoring, and optimization for enterprise customers.

What we offer:

• Opportunities for professional development within a reputable, innovative, and growing international company.
• Joining a team of highly professional specialists in an international environment.
• Fully remote role.
• Benefits including medical coverage and 401(k).