Sales Engineer

Ruhrpumpen; Massachusetts; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Ruhrpumpen is seeking a Sales Engineer to act as the single point of contact for defined territory, driving growth in pump projects and aftermarket services. The role emphasizes regular customer engagement, collaboration with internal teams, and defining customer solutions.

The position requires fluency in Arabic, French and English, excellent communication, and 50% travel to customer locations. You will develop strategic plans to expand market share while representing Ruhrpumpen’s product

Qualifications

• Fluent in Arabic, French and English (Must).
• Excellent communication skills at all customer levels.
• Previous commercial experience in the pump industry.
• API Experience.
• Availability to travel to customer locations up to 50%.
• Ability to manage a sales territory and execute business plans.

Responsibilities

• Single Point of Contact calling on customers to grow the business in the territory.
• Grow business across market segments with regular customer calls.
• Maintain active communications with in-house personnel for viable solutions.
• Build and expand relationships with buying influences to grow territory interactions.
• Forecast territory, budgets, and cost control using approved systems.
• Represent Ruhrpumpen products, including non-OEM, per sales strategy.
• Collaborate with customers to define project scope and proposals.
• Negotiate orders including technical, commercial, and legal terms.
• Travel to customer locations for regular face-to-face contact.
• Entertain customers during and outside normal business hours as needed.
• Share opportunities with Inside Sales and update CRM daily.

Skills

Arabic (Fluent)

French (Fluent)

English (Fluent)

Communication

Sales experience

Tools

API Experience

Job description

Working atRuhrpumpenmeans being part of a team that values innovation, dynamism, and creativity. Join our team, experience making a difference and build your career!

As aSales Engineer for Moroccoyou will provide a single point contact for all Ruhrpumpen sales & customer support, managing the defined territory and leading strategic focus with regular interface for assigned accounts. Primarily responsible to increase sales, to expand market share and profitably grow all Ruhrpumpen product offerings as well as aftermarket services. This will be achieved with focus on sales of new pump sales (projects, replacements, duplicates), as well as Aftermarket (parts, service, repair and upgrades) through optimization of the defined territory and regular management interaction.

Main responsibilities:

• Single Point of Contact Calling on customers in the territory on a regular basis to grow the business in all market segments, per the guidelines established
• Grow business in all market segments by calling on assigned customers on a regular basis.
• Maintains active communications and relationships with respective In-House personnel, utilizing all available team support to provide viable customer solutions.
• Develop and maintain active relationships with buying influences and develop new relationships to maintain and grow customer / territory interactions. Responsible for all customer / territory interactions (single point contact).
• Identify and Work with customers to understand and define individual needs (accomplish, fix or avoid), expand consequences for not acting and pay-off / benefits for applying suggested solutions, which impact customers metric.
• Responsible for territory/customer forecast, budgets, and cost control via company approved systems, methods, and policies.
• Represent all Ruhrpumpen products including non-OEM products as defined in sales strategies.
• Partner with customers to understand project specifications and scope requirements to ensure proposals are generated to meet requirements.
• Recommend changes to Key Account sales strategies / tactics as they are periodically evaluated for effectiveness, make recommendations for change.
• Negotiate orders, including all technical, commercial, and legal terms and conditions to mutual satisfaction of all parties
• Provide new pump opportunities to Inside Sale for quoting and specifications.
• Travel to customer locations to ensure close and regular face to face contact per company guidelines.
• Entertain customers during and outside normal business hours on regular bases.
• Participate in Team Selling efforts by passing on sales opportunities / leads generated during daily activities via CRM to Ruhrpumpen OE sales group as defined by commission policy and guidelines.
• Responsible for all customer / territory communications and interactions through daily update in CRM and forecast which includes industry / market / account competitive analysis to support management strategy development.
• Maintain all company tools in good working order.

Job's requirements:

• Fluent in Arab, French and English (Must)
• Excellent communication skills: ability to communicate ideas, concepts, solutions, customer pay-back at all levels of the customer’s organization at a high professional level.
• Previous commercial experience in the pump industry
• API Experience
• Availability and willingness to travel to customer locations up to 50% of the time.
• Ability to manage a sales territory, develop and execute individual business plans.

At Ruhrpumpen, we value every employee, recognizing that each person contributes to our success through their position. We are a growing team, join us and live Rurhpumpen!