Sales Engineer

QUICK USA; Livonia (MI); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k)

Medical and Dental plans

Vision insurance (VSP)

Job summary

QUICK USA is seeking a Sales Engineer in Livonia, MI, to drive sales of IT solutions by understanding client needs and proposing tailored options. The role includes regular customer interactions, project coordination, and maintaining strong customer relationships.

Ideal candidates will have an undergraduate degree, over 5 years of experience in IT sales, and proficiency in Japanese and English. This position offers a hybrid working style, a salary ranging from 70K to 80K with bonus potential, and benefits like 401(k) and medical.

Qualifications

• More than 5 years in IT industry as Sales Engineer or IT Consultant.
• Experience discussing directly with customers to identify needs.
• Ability to create solutions based on customer issues.

Responsibilities

• Regularly contact and visit customers to discuss needs.
• Create strategies to solve customer’s needs and issues.
• Prepare and present solutions and sales contracts.
• Coordinate projects with internal teams and external partners.

Skills

Japanese (Business Level)

English (Business Level)

System Integration experience

Project management skills

Team-oriented work

Education

Undergraduate degree in related area or equivalent work experience

Tools

Office Suite Software (Word, Excel, PowerPoint)

Programming languages (C, Java, R, Python)

Network skills (Router, Server, Security, Cloud)

Job description

70k-80k

Position

Sales Engineer

Summary

The Sales Engineer will play a key role in driving the sales of IT solutions within the organization. The ideal candidate will collaborate closely with clients to understand their technical needs and provide tailored solutions that meet their unique requirements.

Essential Duties

Before contract:

• Regularly contact / visit new and existing customers to discuss their needs/issues and to explain how these needs/issues could be met by specific products and services.
• Create strategies to solve customer’s needs/issues based on the experience of System Integration, Network Integration or Project manager.
• Have meetings with our business partner like an application vendor, network/server vendor, security vendor to solve customer’s needs/issues.
• Prepare solutions and presentations for purpose of presenting and explaining our products or services.
• Emphasize product or service features based on an analysis of the customer’s needs/issues.
• Give presentation and demonstration regarding our products or services to our customers directly in order to get our customer’s to be understood our values.
• Negotiate prices, terms of sales and/or service agreements.

After Contract - Prepare sales contracts for obtained orders.

• Coordinate projects for implementing application system / network infrastructure with internal engineering team and external business partners.
• Manage system implementations with internal engineering team and external business partners to overcome obstacles and keep track of timelines.
• Troubleshoot regarding our customer’s system with internal engineering team.
• Maintain good relationships with customers to contact regularly.
• Maintain customer records, using automated systems.
• Have a meeting with a supervisor in a timely manner to report daily sales activities.
• Make research and investigation with colleagues to find new markets and new customers.

Essential Functions

• List functions and tasks expected to be performed.
• Collaboration skills with colleagues, business partners and customers.
• Strong will to improve skills, to experience new challenges and to contribute to customer’s and society.

Working Hours, Working style

9:00~17:00

Hybrid working style

Woking Location

Livonia, MI

Salary/Benefit

• 70K-80K + Bonus (Incentive)
• 401(k)
• Medical and Dental (Plans are bundled together)
• VSP: Vision (Free)

Holidays

• Saturday, Sunday, Holiday

Qualifications

Education: Undergraduate degree in related area or equivalent work experience

Knowledge Skills

Abilities:

• Speaking Skills - Japanese (Business Level), English (Business Level)

Business Skills

• Work experience for System Integration or System project manager.
• Project management skills.
• Ability to perform IT related basic mathematics, including.
• Positively communicate directly with customers.
• Find customers’ business issues and create solutions based on the issues.
• Work in a team-oriented.

IT Skills (Must to have)

• Office Suite Software (Word, Excel, PowerPoint).

IT Skills (Nice to have)

• Programing (C, Java, R, Python etc.) or Network (Router, Server, Security, Could etc.)

Marketing Knowledge and Experience: Creating marketing strategy and tactics, product demonstration, sales techniques, and sales control systems;

Experience:

• More than 5 years in IT industry as Sales, Sales Engineer or IT Consultant and discuss with customers directly to find their need and issues.