Sales Engineer

Jobright.ai; Austin (TX); On-site; USD 60,000 - 135,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

Jobright.ai is seeking a Sales Engineer to enhance productivity and drive growth for clients through expert advice and guidance. The ideal candidate will have strong customer-facing skills and a technical background to assist clients in utilizing the product effectively. Responsibilities include working closely with sales teams, crafting content for customer use cases, and addressing complex requirements.

Qualifications

• Experience in a sales engineering role or similar.
• Familiarity with sales technology and data flows.
• Excellent oral and written communication skills.

Responsibilities

• Serve as a product expert and technical advisor to clients.
• Understand and explain complex product workflows.
• Assist customers in leveraging the product for their needs.

Skills

Customer facing experience

Communication skills

Interpersonal skills

Technical advisor

Tools

CRM systems

Telephony systems

Job description

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Job Summary:

Gong is a company that empowers revenue teams to improve productivity and drive revenue growth through its Revenue AI Platform. They are seeking a Sales Engineer to serve as a trusted partner, advising customers on complex workflows and helping them leverage the platform for their strategic business initiatives.

Responsibilities:

• Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor.

• Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users.

• Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology, including business value quantification.

• Assist prospects and customers with business assessments (POCs, Pilots).

• Craft content to show customers how to leverage Gong for specific use cases.

• Execute the build and delivery of outcome-based demos and solution architecture diagrams for customers that have highly complex use cases.

• Solution complex business and technical requirements and explain them in simple terms.

• Assist with RFPs and questionnaires in the context of sales cycles.

• Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line.

• Partner with and support Marketing on demand gen activities (webinars, conferences, events).

• Contribute reusable assets to the Sales Engineering team and the company at-large.

• Collaborate closely with Product Marketing, Product Management, and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies.

Qualifications:

Required:

• Customer facing experience in a sales engineering role (pre-sales) or a combination of sales engineering and other relevant work experience.

• Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems.

• Experience with data flows, AI & ML concepts, analytics, APIs, webhooks, or JSON is a plus.

• Understanding of security and privacy pertaining to SaaS systems.

• Understanding of key sales personas and workflows (including forecasting and prospecting) within a GTM organization.

• Excellent verbal and written communication skills.

• Strong interpersonal and teamwork skills.

• Able to make the complex sound simple!

Company:

Gong is a technology company that offers a revenue intelligence platform using AI to analyze customer interactions. Founded in 2015, headquartered in San Francisco, California, USA, team size 1001-5000 employees, currently Late Stage. Gong has a track record of offering H1B sponsorships.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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