Sales Enablement Technology Analyst

Donnelley Financial Solutions, Inc.; New York (NY); Remote; USD 120,000 - 170,000; Full time

Job summary

Donnelley Financial Solutions, Inc. seeks a Sales Enablement Architect to design, optimize, and manage the sales tech stack. You will bridge Sales, Revenue Ops, Marketing, IT, and Enablement to support productivity and data governance.

The role focuses on dashboards, executive-ready reports, and adoption of AI-enabled workflows across the revenue tech stack, including Gong and Salesforce. Remote-friendly with national scope.

Qualifications

• 5+ years of experience in Sales Enablement, Revenue Operations, Sales Ops, Business Operations, or related roles.
• Strong experience with Gong, Salesforce and modern sales tech platforms.
• Experience building dashboards, reports, and executive presentations.
• Experience with MCPs, building AI agents, workflows, & automation within revenue tech stack.

Responsibilities

• Own and optimize the sales enablement technology ecosystem.
• Design scalable workflows across Gong, ZoomInfo, LinkedIn Sales Navigator, Highspot, Microsoft Copilot, ChiliPiper, Salesforce, and related platforms.
• Reduce manual work through automation and AI-enabled solutions.
• Maintain and improve enablement processes and procedures.
• Set governance standards for data quality, content, permissions, and workflows.
• Drive adoption through documentation, training, change management, and AI-enabled workflows.
• Develop dashboards, scorecards, and recurring reports that measure enablement effectiveness.
• Track adoption, engagement, pipeline impact, training, content use, and sales productivity.

Skills

Sales Enablement

Revenue Operations

Data analysis

AI workflows

Tools

Gong

Salesforce

Highspot

ChiliPiper

Microsoft Copilot

Job description

Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day.

"Win as One" mentality ensures that our team’s success is directly linked to Client, Shareholder and Employee Satisfaction.

In 2026, DFIN was named #1 on the 2026 Top 100 Global Most Loved Workplaces® by Best Practice Institute. We have also been recognized as one of America’s Most Loved Workplaces® for five consecutive years and a Built in Best Place to Work for six years, reflecting our continued commitment to supporting employees’ total well-being. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN - because being YOU thrives here.

Summary

The Sales Enablement Architect is responsible for designing, optimizing, and managing the operational foundation of the Sales Enablement function. This role serves as the bridge between Sales, Revenue Operations, Marketing, IT, and Enablement by ensuring the sales technology ecosystem, reporting infrastructure, workflows, and data governance support business objectives and seller productivity.

Responsibilities

• Own and optimize the sales enablement technology ecosystem.
• Design scalable workflows across Gong, ZoomInfo, LinkedIn Sales Navigator, Highspot, Microsoft Copilot, ChiliPiper, Salesforce, and related platforms.
• Reduce manual work through automation and AI-enabled solutions.
• Maintain and improve enablement processes and procedures.
• Set governance standards for data quality, content, permissions, and workflows.
• Drive adoption through documentation, training, change management, and AI-enabled workflows.
• Develop dashboards, scorecards, and recurring reports that measure enablement effectiveness.
• Track adoption, engagement, pipeline impact, training, content use, and sales productivity.
• Turn data and trends into actionable recommendations.
• Create monthly, quarterly, and annual business reviews for enablement tools and initiatives.
• Develop executive-ready presentations on performance, progress, and recommendations.
• Combine data from multiple systems into concise leadership and board narratives.
• Lead cross-functional technology and process improvement initiatives.
• Manage timelines, implementation plans, risks, and stakeholder communications.
• Coordinate vendors, business partners, and system administrators on upgrades and new capabilities.

Qualifications

• 5+ years of experience in Sales Enablement, Revenue Operations, Sales Operations, Business Operations, or related roles.
• Strong experience working with Gong, Salesforce and modern sales technology platforms.
• Experience building dashboards, reports, and executive presentations.
• Experience with MCPs, building AI agents, workflows, & automation within revenue tech stack.
• Demonstrated ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving skills.

It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status.

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