Sales Enablement Manager

Nooks; United States; Hybrid; USD 95,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Catered meals

Unlimited PTO

Parental leave

Equity incentive plan

Work from home stipend

Commuter benefits

Annual offsite

Job summary

Nooks is hiring a Sales Enablement Manager to scale how we enable our customer-facing teams in the United States. You will own a broad set of initiatives from content management to product training, skill development, and systems enablement, driving cross-functional GTM impact.

In this role, you will deploy and maintain CMS/KMS content, build high-quality AI coaching bots, scorecards, and battlecards, and help onboard and continuously onboard teams.

Qualifications

• 2–5+ years of SDR Enablement / Sales Enablement / Customer Success Enablement or Revenue Enablement experience.
• Experience building and scaling enablement programs with measurable impact.
• Ability to translate complex ideas into clear guidance for SDRs and CS teams.

Responsibilities

• Lead enablement initiatives for product and process updates across GTM teams.
• Develop and maintain content in CMS/KMS and ensure accessibility for GTM orgs.
• Configure AI coaching bots, scorecards, and battlecards to reflect product changes.
• Expand onboarding and ongoing enablement for product, tech stack, and processes.
• Measure program effectiveness via feedback, adoption metrics, and performance data.

Skills

SDR Enablement

Sales Enablement

Customer Success Enablement

Revenue Enablement

AI / Sales Engagement tech

Instructional design

Project management

Tools

Gong

HubSpot

Notion

Outreach

CMS platforms

Job description

• We’re looking for a Sales Enablement Manager to join our fast-growing team and help scale the way we enable and support our customer-facing teams at Nooks. You’ll take on a range of enablement initiatives, from content management to skill, product, and systems training, as we expand our offerings and grow our team
• Collaborate cross-functionally to deliver timely enablement for product and process updates, among other GTM initiatives
• Drive enablement for product education, skills training, AE/CS and AE/SDR process alignment
• Support the deployment and/or maintenance of content in a CMS/KMS or similar to ensure content and information is accessible by the GTM organization
• Support the configuration of Nooks at Nooks: we use our own product heavily, and setting up high quality AI coaching bots, scorecards, and battlecards (that keep up with regular change) will be important
• Expand on onboarding and everboarding (i.e. product, tech stack, and process enablement)
• This role is best-suited to someone who can organize through ambiguity and would enjoy variety in ideation, building, iterating, execution, and facilitation
• Continuously assess enablement program effectiveness through feedback, adoption metrics, and performance data

Benefits

• Health insurance: Comprehensive health insurance plans, including medical, dental, and vision coverage, to ensure you and your family have access to quality care.
• Catered lunch and dinner: Our office provide expensed lunches, dinners, snacks, and drinks.
• Unlimited paid time off: Unlimited paid time off, allowing you to take the time you need to recharge.
• Parental leave: 12-weeks (birthing) and 8-weeks (non-birthing) fully paid parental leave to bond with a newborn child or newly adopted or fostered child.
• Equity incentive plan: Giving you more flexibility to exercise stock options and participate in the company’s growth based on tenure at Nooks.
• Work from home stipend: Reimbursed home office equipment and supplies expenses, ensuring you have the tools needed for productivity.
• Commuter benefits: Subsidies for public transportation and parking, to make your daily commute more convenient and affordable.
• Annual offsite: Annual offsite event to foster team bonding, celebrate achievements, and align on company goals.

This role is ideal for someone who thrives in a fast-paced startup environment, is passionate about building programs from the ground up, and wants to make a tangible impact across our GTM orgSomeone with hands-on experience as an SDR, BDR, and/or CSM (or comparable such roles) in their work historyFamiliarity with tools like Gong, Hubspot, Notion, SEPs like Outreach, CMS platformsStrong track record of building and scaling enablement programs that drive measurable impact2-5+ years of experience in SDR Enablement, Sales Enablement, Customer Success Enablement, or Revenue EnablementExcellent instructional design and project management skillsAbility to translate complex ideas into BOTH straightforward and focused terms (for SDRs) as well as in deep detail (for CSMs)Creative, curious, and solutions-oriented mindset with a bias for actionExperience in AI or sales engagement technologiesExperience as an SDR/BDR, AM/CSM, or bothExperience in enablement at a high growth organization