Sales Enablement Architect: Master Dynamics 365 & Growth

Southern Dock Products of Charlotte - A Division of DuraServ Corp; Coppell (TX); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits: medical, dental, vision

401K with company match

Life insurance and disability

25% travel

Job summary

DuraServ is seeking a Sales Enablement Specialist to build training infrastructure, drive Dynamics 365 adoption, and equip a national sales team to perform at the highest level.

You will design and deliver training, coach reps on Power BI dashboards, and develop eLearning modules, job aids, and SOPs that stick after sessions end. Collaboration with Sales Leadership, Operations, IT, and Talent Management is essential.

Qualifications

• 4+ years of experience supporting sales enablement, CRM platforms, or corporate learning initiatives.
• Advanced proficiency with Microsoft Dynamics 365 Sales and/or Field Service — administering, supporting, and training on the platform.
• Demonstrated success facilitating instructor-led, virtual instructor-led, and self-paced learning experiences for adult learners.
• Proficiency in instructional design — eLearning development, job aids, quick reference guides, and process documentation.

Responsibilities

• Design, develop, and facilitate instructor-led, virtual, and self-paced learning programs supporting Microsoft Dynamics 365, Power BI, and DuraServ's sales technology ecosystem.
• Lead onboarding and ongoing development for new and existing sales representatives through structured training, coaching, reinforcement activities, and advanced learning opportunities.
• Train sales representatives on standardized sales processes — customer management, opportunity management, quoting, forecasting, and sales workflows.
• Develop and deliver training on DuraServ's end-to-end lead-to-order process, including quoting, pricing, proposal development, operational handoffs, and order execution.

Skills

Dynamics 365 fluency

Power BI proficient

Instructional design

Adult training facilitation

Data-driven decision making

Cross-functional collaboration

Education

High School diploma or equivalent

Associate or bachelor's degree preferred

Tools

Microsoft Dynamics 365

Power BI

Articulate Rise/Storyline

Captivate

Job description

DuraServ is seeking a Sales Enablement Specialist to build training infrastructure, drive Dynamics 365 adoption, and equip a national sales team to perform at the highest level.

You will design and deliver training, coach reps on Power BI dashboards, and develop eLearning modules, job aids, and SOPs that stick after sessions end. Collaboration with Sales Leadership, Operations, IT, and Talent Management is essential.